IT asset and order management: What are its features?

The use of mobile devices is becoming increasingly widespread within companies, particularly in the wake of the health crisis, when telecommuting began to spread strongly among employees. Its popularity is due to the flexibility it brings, enabling employees to work away from the office.

However, the Digital Workplace presents many challenges, such as the growth in mobility, usage, and virtualization. Employees routinely use a multitude of terminals (smartphones, PCs, tablets) as well as diverse collaboration and analysis tools. The changes that the digital workplace has brought to the daily lives of employees entail a number of risks, such as financial slippage, loss of control over the inventory and its uses, and inflation of the digital carbon footprint.

If companies underestimate these hazards, they could face a multitude of barriers concerning the Digital Workplace, such as:

• Lack of visibility on a multitude of suppliers
• Lack of usage indicators
• Lack of cross-functional coordination (business, purchasing, HR, IT)
• Lack of resources
• Lack of expertise
• End-user dissatisfaction
• Lack of correlation between purchasing policy and operations

The inventory management solution provides a centralized view of the entire IT inventory, enabling administrators to easily track the status of each piece of equipment (assigned, after-sales service, in stock, etc.), identify which employee it is assigned to, and quickly determine whether it has a carbon footprint. Having the entire mobile inventory in view enables organizations to see all associated costs and eliminate unnecessary expenditure.

In terms of security, centralized management ensures the consistent application of purchasing and security policies, reducing the risk of security breaches and data leaks. Finally, centralized inventory management solutions are often compatible with a wide range of devices and platforms, facilitating integration with existing systems and offering advanced inventory management functionalities.

As for order management, its centralization offers the following services:

• Customized catalogs and price lists
• Single- or multi-distributor order tracking
• Specific validation processes
• Order history management
• Delivery tracking
• Equipment allocation
• Management of stocks, loans, declarations, and after-sales follow-up
• Request history
• Detailed equipment, line, and employee files