{"id":7706,"date":"2026-05-07T19:15:18","date_gmt":"2026-05-07T17:15:18","guid":{"rendered":"https:\/\/www.saaswedo.com\/?page_id=7706"},"modified":"2026-05-25T19:49:25","modified_gmt":"2026-05-25T17:49:25","slug":"reduire-charge-equipe-it","status":"publish","type":"page","link":"https:\/\/www.saaswedo.com\/fr\/vos-besoins\/reduire-charge-equipe-it\/","title":{"rendered":"r\u00e9duire charge equipe IT"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb columns_gap=\u00a0\u00bbnone\u00a0\u00bb][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb]<h1 class=\"grve-element grve-title grve-align-center grve-h1\"><span>R\u00e9duire la charge op\u00e9rationnelle IT<\/span><\/h1><div class=\"grve-element grve-title grve-align-center grve-h4 grve-custom-font-1\" style=\"margin-bottom: 10px;\"><span>Limiter les t\u00e2ches administratives chronophages<\/span><\/div><div style=\"height: 16px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-title grve-align-center grve-h6 grve-custom-font-1\" style=\"margin-bottom: 10px;\"><span>Commandes de terminaux, relances de remplacement, coordination op\u00e9rateur, probl\u00e8mes de configuration, r\u00e9initialisations, \u2026Vos meilleurs \u00e9l\u00e9ments IT sont noy\u00e9s sous des t\u00e2ches op\u00e9rationnelles qui les emp\u00eachent de se concentrer sur ce qui fait vraiment avancer l\u2019entreprise.<\/span><\/div><div style=\"height: 16px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-align-inherit\"><a href=\"#contact-page\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-medium\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>D\u00e9couvrez comment Saaswedo all\u00e8ge votre \u00e9quipe du support mobile op\u00e9rationnel \u2192<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div>[\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb3x\u00a0\u00bb columns_gap=\u00a0\u00bb60&Prime;][vc_column width=\u00a0\u00bb1\/2&Prime; vertical_content_position=\u00a0\u00bbmiddle\u00a0\u00bb animation_delay=\u00a0\u00bb200&Prime;]<div class=\"grve-element grve-image grve-align-center grve-image-space-100 grve-image-expand-width\">\r\n\t<div class=\"grve-image-item\">\r\n\t\t\r\n\r\n<div class=\"grve-image-wrapper grve-radius-5 grve-shadow-small grve-no-effect\">\r\n\t\t<div class=\"grve-thumbnail-wrapper\"><div class=\"grve-thumbnail\"  style=\"padding-top: 133.393%;\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"747\" src=\"https:\/\/www.saaswedo.com\/wp-content\/uploads\/2023\/01\/gestion-usages-telephonie-fixe_560x747.jpg\" class=\"attachment-impeka-grve-small-rect-vertical size-impeka-grve-small-rect-vertical\" alt=\"\" data-column-space=\"100\" data-lazyload=\"\" data-grve-filter=\"yes\" srcset=\"https:\/\/www.saaswedo.com\/wp-content\/uploads\/2023\/01\/gestion-usages-telephonie-fixe_560x747.jpg 560w, https:\/\/www.saaswedo.com\/wp-content\/uploads\/2023\/01\/gestion-usages-telephonie-fixe_560x747-225x300.jpg 225w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/div><\/div>\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n<div class=\"grve-empty-space grve-height-1x\"><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; vertical_content_position=\u00a0\u00bbmiddle\u00a0\u00bb]<h3 class=\"grve-element grve-title grve-align-inherit grve-h5 grve-custom-font-2\"><span><strong>Le d\u00e9fi : un support fragment\u00e9<\/strong> qui \u00e9puise votre \u00e9quipe et frustre vos utilisateurs<\/span><\/h3>[vc_column_text css=\u00a0\u00bb.vc_custom_1778174113218{margin-bottom: 20px !important;}\u00a0\u00bb el_class=\u00a0\u00bblist-perso\u00a0\u00bb]Apr\u00e8s chaque renouvellement d\u2019\u00e9quipements, vous vous retrouvez avec des centaines de smartphones, laptops et tablettes qui ne sont plus utilis\u00e9s activement. Mais \u00ab non utilis\u00e9 activement \u00bb ne signifie pas \u00ab trait\u00e9 \u00bb. Ces \u00e9quipements doivent encore \u00eatre suivis, leurs donn\u00e9es doivent \u00eatre effac\u00e9es de mani\u00e8re s\u00e9curis\u00e9e et, si vous agissez \u00e0 temps, leur valeur r\u00e9siduelle peut \u00eatre r\u00e9cup\u00e9r\u00e9e.<\/p>\n<p>Dans la pratique, voici ce qui se produit g\u00e9n\u00e9ralement :<\/p>\n<ul>\n<li>Les \u00e9quipements retir\u00e9s restent dans des tiroirs, placards et espaces de stockage r\u00e9partis sur plusieurs sites \u2014 sans processus centralis\u00e9 pour les collecter ou les suivre.<\/li>\n<li>Leur valeur r\u00e9siduelle diminue chaque semaine lorsqu\u2019ils ne sont pas trait\u00e9s \u2014 un smartphone haut de gamme de moins de trois ans peut encore valoir 15 % \u00e0 30 % de son prix d\u2019achat, mais seulement s\u2019il est \u00e9valu\u00e9 et remis sur le march\u00e9 \u00e0 temps.<\/li>\n<li>Des donn\u00e9es m\u00e9tier sensibles restent pr\u00e9sentes sur des \u00e9quipements que personne n\u2019a effac\u00e9s \u2014 cr\u00e9ant une exposition s\u00e9curit\u00e9 et conformit\u00e9 qui augmente mois apr\u00e8s mois.<\/li>\n<li>Votre \u00e9quipe IT consacre du temps \u00e0 g\u00e9rer des actifs qui auraient pu \u00eatre r\u00e9attribu\u00e9s, reconditionn\u00e9s ou revendus \u2014 au lieu de se concentrer sur les op\u00e9rations de flotte active.<\/li>\n<li>Seuls 22,3 % des d\u00e9chets \u00e9lectroniques mondiaux sont correctement collect\u00e9s et recycl\u00e9s \u2014 et si votre organisation ne dispose pas d\u2019un processus structur\u00e9 de disposition, vos \u00e9quipements retir\u00e9s contribuent \u00e0 ce probl\u00e8me.<\/li>\n<\/ul>\n<p>Ce n\u2019est pas seulement un sujet d\u2019ordre op\u00e9rationnel. C\u2019est un probl\u00e8me \u00e0 trois dimensions : financi\u00e8re, avec une valeur qui s\u2019\u00e9rode ; s\u00e9curit\u00e9, avec des donn\u00e9es qui restent non prot\u00e9g\u00e9es ; environnementale, avec des \u00e9quipements qui deviennent des d\u00e9chets au lieu de rester des ressources.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=\u00a0\u00bbfullwidth\u00a0\u00bb rc_heading_color=\u00a0\u00bbwhite\u00a0\u00bb rc_bg_type=\u00a0\u00bbimage\u00a0\u00bb rc_bg_image=\u00a0\u00bb695&Prime; rc_bg_image_type=\u00a0\u00bbfixed\u00a0\u00bb columns_gap=\u00a0\u00bb30&Prime; rc_font_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb rc_bg_color=\u00a0\u00bb#1E73BE\u00a0\u00bb][vc_column grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114575805\u00ab\u00a0}}\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-center grve-h3 grve-custom-font-2\"><span>Pourquoi <strong>ce sujet devient prioritaire ?<\/strong><\/span><\/h2>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114473485\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-user-clock grve-text-white\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h6\">Lib\u00e9rer votre \u00e9quipe IT pour qu\u2019elle se concentre sur des travaux \u00e0 plus forte valeur<\/h3><p class=\"\">Vos meilleurs experts IT n\u2019ont pas besoin de passer leurs journ\u00e9es \u00e0 suivre des exp\u00e9ditions de terminaux, relancer des op\u00e9rateurs et r\u00e9initialiser des configurations email. Ces t\u00e2ches sont importantes, mais elles ne n\u00e9cessitent pas l\u2019expertise pour laquelle vous les sollicitez. D\u00e9l\u00e9guer le support mobile op\u00e9rationnel \u00e0 une \u00e9quipe sp\u00e9cialis\u00e9e lib\u00e8re vos ressources internes pour les projets cr\u00e9ateurs de valeur.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114462918\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-lock grve-text-white\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h6\">Offrir un support plus rapide et plus homog\u00e8ne \u00e0 vos collaborateurs<\/h3><p class=\"\">Quand les demandes arrivent par de multiples canaux et que personne ne poss\u00e8de le processus de bout en bout, les d\u00e9lais de r\u00e9ponse s\u2019allongent et les utilisateurs ne savent pas \u00e0 qui s\u2019adresser. Un mod\u00e8le de support structur\u00e9 avec un point de contact unique, des techniciens sp\u00e9cialis\u00e9s et des SLA d\u00e9finis permet \u00e0 vos collaborateurs d\u2019obtenir une r\u00e9solution plus rapide et une exp\u00e9rience pr\u00e9visible et fiable.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114445777\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-money-bills grve-text-white\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h6\">R\u00e9duire le co\u00fbt cach\u00e9 d\u2019op\u00e9rations inefficaces<\/h3><p class=\"\">Demandes mal orient\u00e9es, escalades r\u00e9p\u00e9t\u00e9es, relances manuelles, temps pass\u00e9 \u00e0 coordonner \u00e9quipes internes et prestataires externes. Ces co\u00fbts indirects n\u2019apparaissent sur aucune ligne budg\u00e9taire, mais ils ont un impact r\u00e9el sur votre productivit\u00e9 et votre co\u00fbt total de support. Un mod\u00e8le op\u00e9rationnel structur\u00e9 rend le travail visible, mesurable et plus efficace.<\/p><\/div><\/div>[\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb3x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb\u00a0\u00bb columns_gap=\u00a0\u00bb20&Prime;][vc_column width=\u00a0\u00bb1\/6&Prime; text_align=\u00a0\u00bbcenter\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb2\/3&Prime; text_align=\u00a0\u00bbcenter\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span><strong>Points cl\u00e9s<\/strong> \u00e0 consid\u00e9rer<\/span><\/h2>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">R\u00e9duire la charge de support IT suppose de d\u00e9finir clairement ce qui doit \u00eatre externalis\u00e9, comment le structurer et ce qu\u2019il faut mesurer.<\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space grve-height-2x\"><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/6&Prime;][\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb2x\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb][vc_column][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<div class=\"ntb_table_wrapper ninja_table_builder_instance_0\"\n     id='ninja_table_builder_7493'\n     data-ninja_table_builder_instance=\"ninja_table_builder_instance_0\"\n     style=\"\n     max-height:500px;\n     max-width: 1160px;\">\n    <table id=\"ntb_table\" role=\"table\" class=\"table ninja_tables_builder_class_7493 ntb_7493\" style=\"margin: 10px auto; table-layout: fixed; border-collapse: collapse; border: 0px solid rgb(195, 201, 207); font-family: inherit; border-spacing: 0px;\"><tbody class=\"tbody\"><tr class=\"desktop-view tr_class_4458092\" id=\"tr_id_4458092\" data-draggable=\"true\" style=\"background: rgb(195, 201, 207);\"><td id=\"td_id_27470568\" class=\"td_class_27470568 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_27470568\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: bold; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_39\" spellcheck=\"false\">D\u00e9fi op\u00e9rationnel<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_29402170\" class=\"td_class_29402170 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_29402170\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: bold; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_40\" spellcheck=\"false\">Impact sur l'uniformisation<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_21412841\" class=\"td_class_21412841 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_21412841\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: bold; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_41\" spellcheck=\"false\">Point de vigilance<\/span><\/div><\/div><\/div><\/td><\/tr><tr class=\"desktop-view tr_class_4141580\" id=\"tr_id_4141580\" data-draggable=\"true\"><td id=\"td_id_39160627\" class=\"td_class_39160627 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_39160627\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: bold; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_42\" spellcheck=\"false\">H\u00e9t\u00e9rog\u00e9n\u00e9it\u00e9 des outils<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_54121485\" class=\"td_class_54121485 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_54121485\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_43\" spellcheck=\"false\">La persistance de portails multiples et de fichiers locaux emp\u00eache toute consolidation fiable des donn\u00e9es.<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_44229846\" class=\"td_class_44229846 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_44229846\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_44\" spellcheck=\"false\">Identifier un point d'entr\u00e9e unique pour toutes les commandes afin de garantir la centralisation de l'information.<\/span><\/div><\/div><\/div><\/td><\/tr><tr class=\"desktop-view tr_class_2765208\" id=\"tr_id_2765208\" data-draggable=\"true\" style=\"background: rgb(233, 235, 237);\"><td id=\"td_id_87068762\" class=\"td_class_87068762 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_87068762\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: bold; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_45\" spellcheck=\"false\">Divergence des circuits de validation<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_82396568\" class=\"td_class_82396568 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_82396568\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_46\" spellcheck=\"false\">Des r\u00e8gles d'approbation diff\u00e9rentes complexifient la gestion et cr\u00e9ent des in\u00e9galit\u00e9s de traitement entre les entit\u00e9s.<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_12281039\" class=\"td_class_12281039 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_12281039\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_47\" spellcheck=\"false\">D\u00e9finir une matrice de validation claire, en distinguant les r\u00e8gles globales des exceptions locales justifi\u00e9es.<\/span><\/div><\/div><\/div><\/td><\/tr><tr class=\"desktop-view tr_class_4567552\" id=\"tr_id_4567552\" data-draggable=\"true\"><td id=\"td_id_37025559\" class=\"td_class_37025559 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_37025559\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: bold; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_48\" spellcheck=\"false\">R\u00e9sistance aux changements<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_85253154\" class=\"td_class_85253154 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_85253154\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_49\" spellcheck=\"false\">Les habitudes locales poussent les utilisateurs \u00e0 contourner le processus officiel pour conserver leurs anciennes m\u00e9thodes.<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_46510315\" class=\"td_class_46510315 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_46510315\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_50\" spellcheck=\"false\">Construire et maintenir un catalogue de services et de mat\u00e9riels unifi\u00e9, accessible \u00e0 l'ensemble des entit\u00e9s.<\/span><\/div><\/div><\/div><\/td><\/tr><tr class=\"desktop-view tr_class_2116822\" id=\"tr_id_2116822\" data-draggable=\"true\" style=\"background: rgb(233, 235, 237);\"><td id=\"td_id_54310766\" class=\"td_class_54310766 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_54310766\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: bold; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_51\" spellcheck=\"false\">Manque de fiabilit\u00e9 des catalogues<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_60001294\" class=\"td_class_60001294 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_60001294\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_52\" spellcheck=\"false\">Des r\u00e9f\u00e9rentiels produits non harmonis\u00e9s (noms, options, prix) rendent la comparaison et la consolidation impossibles.<\/span><\/div><\/div><\/div><\/td><td id=\"td_id_69995356\" class=\"td_class_69995356 table-data\" rowspan=\"1\" colspan=\"1\" style=\"padding: 10px; max-width: 250px; min-width: 250px; border: 1px solid rgb(150, 161, 171);\"><div id=\"cell_69995356\"><div class=\"single-item other-item\" data-draggable=\"true\"><div class=\"ntb-datas-wrapper\" style=\"margin: 1px;\"><span data-v-bd450b80=\"\" data-placeholder=\"Add New\" class=\"hover-item mce-content-body\" style=\"padding: 0px; font-weight: normal; font-style: normal; text-decoration: none; font-size: 15px; display: block; text-align: center; color: rgb(0, 0, 1); opacity: 1; line-height: 1.2; position: relative;\" id=\"mce_53\" spellcheck=\"false\">Construire et maintenir un catalogue de services et de mat\u00e9riels unifi\u00e9, accessible \u00e0 l'ensemble des entit\u00e9s.<\/span><\/div><\/div><\/div><\/td><\/tr><\/tbody><\/table><\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb4x\u00a0\u00bb][vc_column][vc_raw_html 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section_type=\u00a0\u00bbfullwidth\u00a0\u00bb padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb4x\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb columns_gap=\u00a0\u00bb30&Prime; equal_column_height=\u00a0\u00bbequal\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/4&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb200&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776159814457\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-extra-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-arrows-to-circle grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">H\u00e9t\u00e9rog\u00e9n\u00e9it\u00e9 des outils<\/h3><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Impact sur l&rsquo;uniformisation<\/strong><br \/>\nLa persistance de portails multiples et de fichiers locaux emp\u00eache toute consolidation fiable des donn\u00e9es.<\/p>\n<p><strong>Point de vigilance<\/strong><br \/>\nIdentifier un point d&rsquo;entr\u00e9e unique pour toutes les commandes afin de garantir la centralisation de l&rsquo;information.[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb400&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776159748032\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-extra-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-list-check grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Divergence des circuits de validation<\/h3><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Impact sur l&rsquo;uniformisation<br \/>\n<\/strong>Des r\u00e8gles d&rsquo;approbation diff\u00e9rentes complexifient la gestion et cr\u00e9ent des in\u00e9galit\u00e9s de traitement entre les entit\u00e9s.<\/p>\n<p><strong>Point de vigilance<br \/>\n<\/strong>D\u00e9finir une matrice de validation claire, en distinguant les r\u00e8gles globales des exceptions locales justifi\u00e9es.[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb600&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776159805775\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-extra-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-person-chalkboard grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">R\u00e9sistance aux changements<\/h3><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Impact sur l&rsquo;uniformisation<\/strong><br \/>\nLes habitudes locales poussent les utilisateurs \u00e0 contourner le processus officiel pour conserver leurs anciennes m\u00e9thodes.<\/p>\n<p><strong>Point de vigilance<\/strong><br \/>\nAccompagner le d\u00e9ploiement par une communication claire sur les b\u00e9n\u00e9fices du nouveau cadre et une formation des utilisateurs.[\/vc_column_text][\/vc_column][vc_column width=\u00a0\u00bb1\/4&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb800&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776159762310\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-extra-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-folder-tree grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Manque de fiabilit\u00e9 des catalogues<\/h3><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<strong>Impact sur l&rsquo;uniformisation<\/strong><br \/>\nDes r\u00e9f\u00e9rentiels produits non harmonis\u00e9s (noms, options, prix) rendent la comparaison et la consolidation impossibles.<\/p>\n<p><strong>Point de vigilance<\/strong><br \/>\nConstruire et maintenir un catalogue de services et de mat\u00e9riels unifi\u00e9, accessible \u00e0 l&rsquo;ensemble des entit\u00e9s.[\/vc_column_text][\/vc_column][\/vc_row][vc_row section_type=\u00a0\u00bbcontainer-width\u00a0\u00bb padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb\u00a0\u00bb rc_heading_color=\u00a0\u00bbwhite\u00a0\u00bb rc_bg_type=\u00a0\u00bbimage\u00a0\u00bb rc_bg_image=\u00a0\u00bb695&Prime; rc_bg_image_type=\u00a0\u00bbfixed\u00a0\u00bb rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb columns_gap=\u00a0\u00bb30&Prime; rc_font_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb rc_bg_color=\u00a0\u00bb#1E73BE\u00a0\u00bb el_class=\u00a0\u00bbborder-radius-row\u00a0\u00bb][vc_column grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114575805\u00ab\u00a0}}\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span>L\u2019approche <strong>Saaswedo<\/strong><\/span><\/h2>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Les Managed Mobility Services de Saaswedo d\u00e9lestent votre \u00e9quipe IT de la charge op\u00e9rationnelle du support de votre flotte mobile en vous donnant de la visibilit\u00e9 et en renfor\u00e7ant le contr\u00f4le.<\/p>\n<p>Notre service d\u2019helpdesk mobilit\u00e9 d\u00e9di\u00e9, compos\u00e9 de sp\u00e9cialistes iOS\/Android et MDM, constitue un point de contact unique pour vos collaborateurs. Les demandes sont enregistr\u00e9es, qualifi\u00e9es et r\u00e9solues via un workflow structur\u00e9 connect\u00e9 \u00e0 votre inventaire de flotte. Nos experts g\u00e8rent les terminaux de vos collaborateurs, leurs lignes, leurs statuts MDM, \u2026 et leurs historiques de provisioning.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Au-del\u00e0 du helpdesk, Saaswedo g\u00e8re la cha\u00eene op\u00e9rationnelle compl\u00e8te : commandes de terminaux via un portail en libre-service, workflows d\u2019approbation automatis\u00e9s, coordination op\u00e9rateur, suivi logistique et mises \u00e0 jour de l\u2019inventaire. Chaque processus est connect\u00e9, trac\u00e9 et mesurable.<\/p>\n<p><strong>R\u00e9sultat : vos collaborateurs b\u00e9n\u00e9ficient d\u2019un support plus rapide et sp\u00e9cialis\u00e9. Votre \u00e9quipe IT r\u00e9cup\u00e8re sa bande passante. Et vous disposez de tableaux de bord qui montrent exactement comment le service performe\u202f: SLA, taux de r\u00e9solution, probl\u00e8mes r\u00e9currents et satisfaction utilisateurs.<\/strong>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb4x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb\u00a0\u00bb disable_element=\u00a0\u00bbyes\u00a0\u00bb][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span><strong>Lorem ipsum<\/strong> do lorem ipsum<\/span><\/h2>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/6&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb2\/3&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]L&rsquo;uniformisation des politiques de commande est un pr\u00e9requis \u00e0 la bonne gouvernance des d\u00e9penses et \u00e0 l&rsquo;efficacit\u00e9 op\u00e9rationnelle dans les organisations \u00e9tendues. Face \u00e0 la complexit\u00e9 des structures et \u00e0 la pression sur les co\u00fbts, s&rsquo;appuyer sur une plateforme experte pour automatiser et centraliser ces processus est la seule approche viable pour garantir un contr\u00f4le durable.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/6&Prime;][\/vc_column_inner][\/vc_row_inner]<div class=\"grve-empty-space grve-height-1x\"><\/div><div class=\"grve-element grve-divider\"><div class=\"grve-vertical-divider grve-align-inherit grve-height-2x grve-line-anim-top-bottom\" style=\"width: 1px;\"><span class=\"grve-bg-primary-1\"><\/span><\/div><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div>[\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb4x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb\u00a0\u00bb][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span><strong>Services Saaswedo<\/strong> associ\u00e9s<\/span><\/h2><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">D\u00e9couvrez d\u2019autres services qui r\u00e9duisent la charge op\u00e9rationnelle de votre \u00e9quipe IT :<\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space grve-height-1x\"><\/div>[\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb4x\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"grve-element grve-media-box grve-align-left grve-style-2 grve-small-shadow grve-radius-10\" style=\"min-height: 400px;\"><div class=\"grve-background-wrapper\"><div class=\"grve-bg-image\"   style=\"background-image: url(https:\/\/www.saaswedo.com\/wp-content\/uploads\/2025\/01\/pexels-tima-miroshnichenko-5453824-scaled.jpg);\"><\/div><div class=\"grve-bg-overlay grve-bg-black grve-opacity-50\"><\/div><\/div><div class=\"grve-content-wrapper grve-fixed-colors grve-headings-white grve-text-white grve-link-white grve-link-hover-white grve-with-readmore\"><div class=\"grve-box-content\"><div class=\"grve-content-inner\"><a href=\"https:\/\/www.saaswedo.com\/fr\/nos-offres\/notre-offre-managed-mobility-services\/support-utilisateurs-mobiles-helpdesk\/\" target=\"_blank\"><h3 class=\"grve-box-title grve-h4\">Helpdesk mobilit\u00e9<\/h3><\/a>    <p>Un support mobile d\u00e9di\u00e9 avec des sp\u00e9cialistes iOS\/Android qui r\u00e9solvent les incidents plus rapidement qu\u2019un helpdesk IT g\u00e9n\u00e9raliste ne peut les qualifier.<\/p><\/div><a href=\"https:\/\/www.saaswedo.com\/fr\/nos-offres\/notre-offre-managed-mobility-services\/support-utilisateurs-mobiles-helpdesk\/\" target=\"_blank\" class=\"grve-link-text grve-media-read-more\"><span>D\u00e9couvrir le Helpdesk Mobilit\u00e9<\/span><\/a>  <\/div><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"grve-element grve-media-box grve-align-left grve-style-2 grve-small-shadow grve-radius-10\" style=\"min-height: 400px;\"><div class=\"grve-background-wrapper\"><div class=\"grve-bg-image\"   style=\"background-image: url(https:\/\/www.saaswedo.com\/wp-content\/uploads\/2024\/03\/Gestion-des-commandes-et-des-actifs_b.jpg);\"><\/div><div class=\"grve-bg-overlay grve-bg-black grve-opacity-50\"><\/div><\/div><div class=\"grve-content-wrapper grve-fixed-colors grve-headings-white grve-text-white grve-link-white grve-link-hover-white grve-with-readmore\"><div class=\"grve-box-content\"><div class=\"grve-content-inner\"><a href=\"https:\/\/www.saaswedo.com\/fr\/nos-offres\/notre-offre-managed-mobility-services\/approvisionnement-equipements\/\" target=\"_blank\"><h3 class=\"grve-box-title grve-h4\">Provisioning Mobile &amp; Gestion des Commandes<\/h3><\/a>    <p>Un portail de commande avec des approbations automatis\u00e9es, une transmission directe aux op\u00e9rateurs et un suivi en temps r\u00e9el de la demande au terminal pr\u00eat \u00e0 l\u2019emploi. <\/p><\/div><a href=\"https:\/\/www.saaswedo.com\/fr\/nos-offres\/notre-offre-managed-mobility-services\/approvisionnement-equipements\/\" target=\"_blank\" class=\"grve-link-text grve-media-read-more\"><span>D\u00e9couvrir le Provisioning<\/span><\/a>  <\/div><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"grve-element grve-media-box grve-align-left grve-style-2 grve-small-shadow grve-radius-10\" style=\"min-height: 400px;\"><div class=\"grve-background-wrapper\"><div class=\"grve-bg-image\"   style=\"background-image: url(https:\/\/www.saaswedo.com\/wp-content\/uploads\/2023\/01\/performance-operationnelle-securite-terminaux.jpg);\"><\/div><div class=\"grve-bg-overlay grve-bg-black grve-opacity-50\"><\/div><\/div><div class=\"grve-content-wrapper grve-fixed-colors grve-headings-white grve-text-white grve-link-white grve-link-hover-white grve-with-readmore\"><div class=\"grve-box-content\"><div class=\"grve-content-inner\"><a href=\"https:\/\/www.saaswedo.com\/fr\/nos-offres\/notre-offre-managed-mobility-services\/mdm-uem-securite\/\" target=\"_blank\"><h3 class=\"grve-box-title grve-h4\">Gestion des Endpoints : MDM \/ UEM<\/h3><\/a>    <p>Op\u00e9rations MDM\/UEM manag\u00e9es : politiques de s\u00e9curit\u00e9, enrollment automatis\u00e9, gestion des applications et r\u00e9ponse aux incidents g\u00e9r\u00e9s par des administrateurs certifi\u00e9s.<\/p><\/div><a href=\"https:\/\/www.saaswedo.com\/fr\/nos-offres\/notre-offre-managed-mobility-services\/mdm-uem-securite\/\" target=\"_blank\" class=\"grve-link-text grve-media-read-more\"><span>D\u00e9couvrir le MDM\/UEM<\/span><\/a>  <\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb2x\u00a0\u00bb rc_heading_color=\u00a0\u00bbwhite\u00a0\u00bb rc_bg_type=\u00a0\u00bbimage\u00a0\u00bb rc_bg_image=\u00a0\u00bb1067&Prime; rc_bg_image_type=\u00a0\u00bbfixed\u00a0\u00bb rc_bg_image_size=\u00a0\u00bbresponsive\u00a0\u00bb rc_font_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb][vc_column]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span>Questions fr\u00e9quentes<\/span><\/h2><div class=\"grve-empty-space grve-height-1x\"><\/div>[vc_tta_accordion][vc_tta_section title=\u00a0\u00bbComment maintenir la visibilit\u00e9 et le contr\u00f4le quand le support est externalis\u00e9 ?\u00a0\u00bb tab_id=\u00a0\u00bb1775120440736-41cb1807-f56417751454482401777984144075&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Externaliser des t\u00e2ches op\u00e9rationnelles ne signifie pas renoncer \u00e0 la visibilit\u00e9. Avec Saaswedo, vous conservez une supervision compl\u00e8te gr\u00e2ce aux tableaux de bord de performance, au suivi des SLA et aux revues de service r\u00e9guli\u00e8res. Vous d\u00e9finissez les r\u00e8gles, validez les processus et voyez les r\u00e9sultats. Ce qui change, c\u2019est qui r\u00e9alise le travail quotidien, pas qui le contr\u00f4le.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbQuelles t\u00e2ches externaliser en premier ?\u00a0\u00bb tab_id=\u00a0\u00bb1775120440804-7a58883f-d69417751454482401777984144075&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le point de d\u00e9part \u00e0 l\u2019impact le plus \u00e9lev\u00e9 est g\u00e9n\u00e9ralement la combinaison du support helpdesk (incidents mobiles L1\/L2) et du provisioning (commandes, approbations, logistique). Ces deux domaines mobilisent le plus de bande passante IT et b\u00e9n\u00e9ficient le plus de la sp\u00e9cialisation et des workflows structur\u00e9s. Les op\u00e9rations MDM\/UEM et la gestion de flotte peuvent \u00eatre ajout\u00e9es dans une deuxi\u00e8me phase ou de mani\u00e8re ind\u00e9pendante.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment garantir la qualit\u00e9 du service quand le support est externalis\u00e9 ?\u00a0\u00bb tab_id=\u00a0\u00bb1777985343471-33440546-5c8b\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Gr\u00e2ce \u00e0 des SLA d\u00e9finis, un suivi continu de la performance et des chemins d\u2019escalade structur\u00e9s. Saaswedo suit le taux de r\u00e9solution au premier appel, le d\u00e9lai moyen de r\u00e9solution, le volume d\u2019escalades, les sch\u00e9mas de probl\u00e8mes r\u00e9currents et la satisfaction utilisateurs. Vous recevez des reportings r\u00e9guliers et des revues p\u00e9riodiques avec des recommandations actionnables pour am\u00e9liorer \u00e0 la fois le service et votre environnement de mobilit\u00e9 sous-jacent.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_section]<div class=\"wpb-content-wrapper\"><p>[vc_row padding_top_multiplier=\u00a0\u00bb3x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb3x\u00a0\u00bb rc_bg_type=\u00a0\u00bbgradient\u00a0\u00bb rc_bg_gradient_color_1=\u00a0\u00bb#FFFFFF\u00a0\u00bb rc_bg_gradient_color_2=\u00a0\u00bb#F4F4F4&Prime; rc_bg_gradient_direction=\u00a0\u00bb180&Prime; columns_gap=\u00a0\u00bb30&Prime; section_id=\u00a0\u00bbcontact-page\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime;]<h3 class=\"grve-element grve-title grve-align-inherit grve-subtitle-text\" style=\"margin-bottom: 10px;\"><span>Contactez-nous<\/span><\/h3><h3 class=\"grve-element grve-title grve-align-inherit grve-h3 grve-custom-font-2\"><span><strong>Demandez une rencontre<\/strong> avec nos experts<\/span><\/h3>[vc_column_text css=\u00a0\u00bb.vc_custom_1776261525277{margin-bottom: 30px !important;}\u00a0\u00bb]Que vous ayez besoin d&rsquo;un audit t\u00e9l\u00e9com, d&rsquo;une \u00e9valuation de votre flotte de mobilit\u00e9 ou d&rsquo;une feuille de route compl\u00e8te en mati\u00e8re de gouvernance, notre \u00e9quipe adaptera sa r\u00e9ponse \u00e0 votre contexte et \u00e0 vos d\u00e9fis sp\u00e9cifiques.[\/vc_column_text]<div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-regular fa-circle-check grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-body-text\">Un appel d\u00e9couverte de 30 minutes avec un expert du domaine<\/div><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-regular fa-circle-check grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-body-text\">Une \u00e9valuation pr\u00e9liminaire de votre potentiel d'optimisation<\/div><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-regular fa-circle-check grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-body-text\">Une proposition personnalis\u00e9e <\/div><\/div><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div>[vc_row_inner][vc_column_inner el_class=\u00a0\u00bbborder-radius-shadow\u00a0\u00bb grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776261604659\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><a href=\"#\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-download grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-h6\">Pas pr\u00eat(e) pour une r\u00e9union ?<\/div><\/div><div class=\"grve-box-content\"><p class=\"\">T\u00e9l\u00e9chargez notre guide\u00a0: \u00ab\u00a05 leviers pour r\u00e9duire vos co\u00fbts de t\u00e9l\u00e9communications de 20\u00a0%\u00a0\u00bb<\/p><\/div><\/a><\/div><div class=\"grve-element grve-align-left\"><a href=\"#\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-medium\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>T\u00e9l\u00e9chargez le guide<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;]<div class=\"grve-element grve-title grve-align-inherit grve-h5\"><span>Faites-nous part de vos besoins<\/span><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div><div class=\"grve-element grve-contact-form grve-form-btn-simple grve-form-btn-square grve-form-btn-bg-primary-1 grve-form-btn-bg-hover-black grve-form-btn-medium grve-form-input-border-type-solid grve-form-input-border-grey grve-form-input-text-black grve-form-input-placeholder-black grve-form-input-bg-light-grey\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6936-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"6936\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/7706#wpcf7-f6936-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6936\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6936-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"grve-form grve-fields-grey-bg grve-fields-round\">\n<div class=\"grve-fields-wrapper\">\n\n<div class=\"grve-one-half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9nom *\" value=\"\" type=\"text\" name=\"your-firstname\" \/><\/span><\/div>\n<div class=\"grve-one-half grve-last-column\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom *\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span><\/div>\n\n<div><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/div>\n\n<div class=\"grve-one-half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Entreprise *\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span><\/div>\n<div class=\"grve-one-half grve-last-column\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"off\" aria-invalid=\"false\" placeholder=\"R\u00f4le\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span><\/div>\n\n<div><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Comment pouvons-nous vous aider ? *\" name=\"your-message\"><\/textarea><\/span><\/div>\n<div>Choix du destinataire : <span class=\"wpcf7-form-control-wrap\" data-name=\"destinataire\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"destinataire\"><option value=\"USA\">USA<\/option><option value=\"Europe\">Europe<\/option><\/select><\/span><\/div>\n<div><span id=\"wpcf7-6a158f48b51cb-wrapper\" class=\"wpcf7-form-control-wrap City-wrap\" style=\"display: block;\n\t\t    width: 0px;\n\t\t    height: 0px;\n\t\t    padding: 0px;\n\t\t    border: 1px solid transparent;\n\t\t    display: block;\n\t\t    overflow: hidden;\n\t\t    \"><input type=\"hidden\" name=\"City-random-hash\" value=\"94352318\"><label\n\t\t    for=\"wpcf7-6a158f48b51cb-field\"\n\t\t    class=\"hp-message\"\n        >Veuillez laisser ce champ vide.<\/label><input\n\t    id=\"wpcf7-6a158f48b51cb-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"is5f6vmvcgi1\"\n\t    value=\"\"\n\t    size=\"40\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n    \/><\/span><\/div>\n<div><input class=\"wpcf7-form-control wpcf7-submit has-spinner grve-fluid-button\" type=\"submit\" value=\"Envoyer votre message\" \/><\/div>\n<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>[\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb columns_gap=\u00a0\u00bbnone\u00a0\u00bb][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb][\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb3x\u00a0\u00bb columns_gap=\u00a0\u00bb60&Prime;][vc_column width=\u00a0\u00bb1\/2&Prime; vertical_content_position=\u00a0\u00bbmiddle\u00a0\u00bb animation_delay=\u00a0\u00bb200&Prime;][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime; vertical_content_position=\u00a0\u00bbmiddle\u00a0\u00bb][vc_column_text css=\u00a0\u00bb.vc_custom_1778174113218{margin-bottom: 20px !important;}\u00a0\u00bb el_class=\u00a0\u00bblist-perso\u00a0\u00bb]Apr\u00e8s chaque renouvellement d\u2019\u00e9quipements, vous vous retrouvez avec des centaines de smartphones, laptops et tablettes qui ne sont plus utilis\u00e9s activement. Mais \u00ab non utilis\u00e9 activement \u00bb ne signifie pas \u00ab trait\u00e9 \u00bb. Ces \u00e9quipements doivent encore \u00eatre suivis, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3203,"parent":6678,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-7706","page","type-page","status-publish","has-post-thumbnail","hentry","grve-entry-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>r\u00e9duire charge equipe IT - SAASWED<\/title>\n<meta name=\"description\" content=\"Votre \u00e9quipe IT passe trop de temps sur les demandes mobiles, les relances de commandes et les incidents courants. 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