{"id":8105,"date":"2026-05-12T14:09:10","date_gmt":"2026-05-12T12:09:10","guid":{"rendered":"https:\/\/www.saaswedo.com\/?page_id=8105"},"modified":"2026-05-22T14:04:40","modified_gmt":"2026-05-22T12:04:40","slug":"support-utilisateurs-mobiles-helpdesk","status":"publish","type":"page","link":"https:\/\/www.saaswedo.com\/fr\/nos-offres\/notre-offre-managed-mobility-services\/support-utilisateurs-mobiles-helpdesk\/","title":{"rendered":"MMS Helpdesk Mobilit\u00e9"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb columns_gap=\u00a0\u00bbnone\u00a0\u00bb][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb]<h1 class=\"grve-element grve-title grve-align-center grve-h1\"><span>Helpdesk Mobilit\u00e9 : un support mobile sp\u00e9cialis\u00e9<\/span><\/h1><h2 class=\"grve-element grve-title grve-align-center grve-h6 grve-custom-font-1\" style=\"margin-bottom: 10px;\"><span>Vos commerciaux terrain, managers et techniciens d\u00e9pendent de leur smartphone pour travailler. Quand un terminal tombe en panne ou qu\u2019une application ne r\u00e9pond plus, ils ne peuvent pas attendre deux jours qu\u2019un helpdesk g\u00e9n\u00e9raliste comprenne le probl\u00e8me. Saaswedo op\u00e8re un support mobile d\u00e9di\u00e9 avec des experts iOS\/Android qui diagnostiquent et r\u00e9solvent les incidents rapidement.<\/span><\/h2><div style=\"height: 14px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-align-inherit\"><a href=\"#contact-page\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-large\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>Planifiez votre \u00e9valuation gratuite du support mobile<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div><div style=\"height: 14px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Nous examinerons votre volume d\u2019incidents mobiles actuels et vous montrerons o\u00f9 la r\u00e9solution se grippe.<\/p>\n<p>[\/vc_column_text]<div class=\"grve-empty-space grve-height-2x\"><\/div><h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span>En un coup d\u2019\u0153il : <strong>ce que nous faisons et comment<\/strong><\/span><\/h2><div style=\"height: 14px;\" class=\"grve-empty-space\"><\/div>[vc_raw_html css=\u00a0\u00bb\u00a0\u00bb]%3Cstyle%3E%23jmc-tbl-97km0o%7Bwidth%3A100%25%3Boverflow-x%3Aauto%3Bfont-family%3AArial%2CHelvetica%2Csans-serif%7D%40media%28max-width%3A600px%29%7B%23jmc-tbl-97km0o%20table%2C%23jmc-tbl-97km0o%20thead%2C%23jmc-tbl-97km0o%20tbody%2C%23jmc-tbl-97km0o%20tr%2C%23jmc-tbl-97km0o%20th%2C%23jmc-tbl-97km0o%20td%7Bdisplay%3Ablock%21important%3Bwidth%3A100%25%21important%7D%23jmc-tbl-97km0o%20thead%7Bdisplay%3Anone%21important%7D%23jmc-tbl-97km0o%20tbody%20tr%7Bmargin-bottom%3A14px%3Bborder%3A1px%20solid%20%23b8d8ea%21important%3Bborder-radius%3A6px%3Boverflow%3Ahidden%3Bborder-bottom%3Anone%21important%7D%23jmc-tbl-97km0o%20tbody%20td%7Btext-align%3Aleft%21important%3Bpadding%3A10px%2014px%21important%3Bborder-bottom%3A1px%20solid%20%23dce8f0%21important%3Bborder-right%3Anone%21important%3Bbackground-color%3A%23ffffff%21important%7D%23jmc-tbl-97km0o%20tbody%20td%3Afirst-child%7Bfont-size%3A16px%21important%3Btext-align%3Acenter%21important%3Bpadding%3A12px%2016px%21important%3Bbackground%3Argb%28219%2C242%2C251%29%21important%7D%23jmc-tbl-97km0o%20tbody%20td%20span.jmc-col-lbl%7Bdisplay%3Ablock%21important%7D%7D%3C%2Fstyle%3E%0D%0A%3Cdiv%20id%3D%22jmc-tbl-97km0o%22%20style%3D%22width%3A100%25%3Bfont-family%3AArial%2CHelvetica%2Csans-serif%3B%22%3E%0D%0A%20%20%3Ctable%20style%3D%22width%3A100%25%3Bborder-collapse%3Acollapse%3Bfont-size%3A14px%3Btable-layout%3Afixed%3B%22%3E%0D%0A%20%20%20%20%3Cthead%3E%0D%0A%20%20%20%20%20%20%3Ctr%3E%3Cth%20style%3D%22padding%3A13px%2016px%3Btext-align%3Acenter%3Bfont-weight%3A600%3Bfont-size%3A13px%3Bletter-spacing%3A.06em%3Btext-transform%3Auppercase%3Bcolor%3A%23ffffff%3Bbackground-color%3A%2300a0e0%3Bborder%3Anone%3Bwidth%3A50%25%3Bvertical-align%3Amiddle%3B%22%3EVotre%20d%C3%A9fi%3C%2Fth%3E%3Cth%20style%3D%22padding%3A13px%2016px%3Btext-align%3Acenter%3Bfont-weight%3A600%3Bfont-size%3A13px%3Bletter-spacing%3A.06em%3Btext-transform%3Auppercase%3Bcolor%3A%23ffffff%3Bbackground-color%3A%2300a0e0%3Bborder%3Anone%3Bwidth%3A50%25%3Bvertical-align%3Amiddle%3B%22%3EL%E2%80%99approche%20Saaswedo%3C%2Fth%3E%3C%2Ftr%3E%0D%0A%20%20%20%20%3C%2Fthead%3E%0D%0A%20%20%20%20%3Ctbody%3E%0D%0A%20%20%20%20%20%20%20%20%3Ctr%3E%3Ctd%20style%3D%22padding%3A15px%2016px%3Bvertical-align%3Atop%3Bline-height%3A1.6%3Bfont-size%3A16px%3Bcolor%3A%232c3e50%3Btext-align%3Acenter%3Bborder-bottom%3A1px%20solid%20%23dce8f0%3Bbackground-color%3Argb%28219%2C242%2C251%29%3Bfont-weight%3A600%3Bcolor%3A%231a3040%3B%22%3EVos%20collaborateurs%20ne%20savent%20pas%20%C3%A0%20qui%20s%E2%80%99adresser%20pour%20leurs%20probl%C3%A8mes%20mobiles%3C%2Ftd%3E%3Ctd%20style%3D%22padding%3A15px%2016px%3Bvertical-align%3Atop%3Bline-height%3A1.6%3Bfont-size%3A16px%3Bcolor%3A%232c3e50%3Btext-align%3Acenter%3Bborder-bottom%3A1px%20solid%20%23dce8f0%3Bbackground-color%3A%23ffffff%3Bfont-weight%3Anormal%3Bcolor%3A%232c3e50%3B%22%3E%3Cspan%20class%3D%22jmc-col-lbl%22%20style%3D%22display%3Anone%3Bfont-size%3A13px%3Bfont-weight%3A700%3Bletter-spacing%3A.06em%3Btext-transform%3Auppercase%3Bcolor%3A%2300a0e0%3Bmargin-bottom%3A5px%3B%22%3EL%E2%80%99approche%20Saaswedo%3C%2Fspan%3EUn%20point%20de%20contact%20unique%E2%80%AF%3A%20par%20t%C3%A9l%C3%A9phone%2C%20par%20email%20ou%20sur%20notre%20portail.%20Chaque%20demande%20de%20support%20mobile%20est%20centralis%C3%A9e.%20Vos%20utilisateurs%20savent%20toujours%20exactement%20comment%20nous%20joindre.%3C%2Ftd%3E%3C%2Ftr%3E%0D%0A%20%20%20%20%20%20%20%20%3Ctr%3E%3Ctd%20style%3D%22padding%3A15px%2016px%3Bvertical-align%3Atop%3Bline-height%3A1.6%3Bfont-size%3A16px%3Bcolor%3A%232c3e50%3Btext-align%3Acenter%3Bborder-bottom%3A1px%20solid%20%23dce8f0%3Bbackground-color%3Argb%28207%2C237%2C249%29%3Bfont-weight%3A600%3Bcolor%3A%231a3040%3B%22%3EVotre%20helpdesk%20g%C3%A9n%C3%A9raliste%20manque%20d%E2%80%99expertise%20sp%C3%A9cifique%20iOS%2FAndroid%2C%20MDM%2C%20commande%20et%20SAV%3C%2Ftd%3E%3Ctd%20style%3D%22padding%3A15px%2016px%3Bvertical-align%3Atop%3Bline-height%3A1.6%3Bfont-size%3A16px%3Bcolor%3A%232c3e50%3Btext-align%3Acenter%3Bborder-bottom%3A1px%20solid%20%23dce8f0%3Bbackground-color%3A%23f4f9fc%3Bfont-weight%3Anormal%3Bcolor%3A%232c3e50%3B%22%3E%3Cspan%20class%3D%22jmc-col-lbl%22%20style%3D%22display%3Anone%3Bfont-size%3A13px%3Bfont-weight%3A700%3Bletter-spacing%3A.06em%3Btext-transform%3Auppercase%3Bcolor%3A%2300a0e0%3Bmargin-bottom%3A5px%3B%22%3EL%E2%80%99approche%20Saaswedo%3C%2Fspan%3ENos%20fleet%20managers%20sont%20form%C3%A9s%20sp%C3%A9cifiquement%20sur%20les%20environnements%20mobiles%20d%E2%80%99entreprise%2C%20les%20plateformes%20MDM%2FUEM%20et%20les%20configurations%20op%C3%A9rateurs%2C%20%E2%80%A6%20Les%20incidents%20sont%20diagnostiqu%C3%A9s%20correctement%20et%20rapidement.%3C%2Ftd%3E%3C%2Ftr%3E%0D%0A%20%20%20%20%20%20%20%20%3Ctr%3E%3Ctd%20style%3D%22padding%3A15px%2016px%3Bvertical-align%3Atop%3Bline-height%3A1.6%3Bfont-size%3A16px%3Bcolor%3A%232c3e50%3Btext-align%3Acenter%3Bborder-bottom%3A1px%20solid%20%23dce8f0%3Bbackground-color%3Argb%28219%2C242%2C2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class=\"grve-empty-space grve-height-2x\"><\/div><h2 class=\"grve-element grve-title grve-align-inherit grve-h2 grve-custom-font-2\"><span><strong>Le probl\u00e8me :<\/strong> vos utilisateurs mobiles m\u00e9ritent le meilleur des supports.<\/span><\/h2><div style=\"height: 14px;\" class=\"grve-empty-space\"><\/div>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;]<div class=\"grve-element grve-image grve-align-center grve-image-space-100 grve-image-expand-width\">\r\n\t<div class=\"grve-image-item\">\r\n\t\t\r\n\r\n<div class=\"grve-image-wrapper grve-radius-5 grve-shadow-small grve-no-effect\">\r\n\t\t<div class=\"grve-thumbnail-wrapper\"><div class=\"grve-thumbnail\"  style=\"padding-top: 133.393%;\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"747\" src=\"https:\/\/www.saaswedo.com\/wp-content\/uploads\/2025\/01\/pexels-tima-miroshnichenko-5453824-560x747.jpg\" class=\"attachment-impeka-grve-small-rect-vertical size-impeka-grve-small-rect-vertical\" alt=\"IT Helpdesk\" data-column-space=\"100\" data-lazyload=\"\" data-grve-filter=\"yes\" srcset=\"https:\/\/www.saaswedo.com\/wp-content\/uploads\/2025\/01\/pexels-tima-miroshnichenko-5453824-560x747.jpg 560w, https:\/\/www.saaswedo.com\/wp-content\/uploads\/2025\/01\/pexels-tima-miroshnichenko-5453824-840x1120.jpg 840w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/div><\/div>\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n[\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text css=\u00a0\u00bb.vc_custom_1778659949968{margin-bottom: 20px !important;}\u00a0\u00bb el_class=\u00a0\u00bblist-perso\u00a0\u00bb]Pour une part croissante de votre effectif\u202f: commerciaux terrain, techniciens sur site, managers en d\u00e9placement, leur smartphone n\u2019est pas un outil secondaire. C\u2019est l\u2019outil principal. Une panne VPN, un profil courriel mal configur\u00e9 ou un terminal bloqu\u00e9 ne cr\u00e9e pas seulement un ticket. C\u2019est un collaborateur qui est emp\u00each\u00e9 d\u2019effectuer son travail.<\/p>\n<p>Mais quand cette personne appelle votre helpdesk IT, son incident mobile rejoint la m\u00eame file d\u2019attente que les r\u00e9initialisations de mot de passe et les pannes d\u2019imprimante bureau. Un gestionnaire g\u00e9n\u00e9raliste au bout du fil ne sait peut-\u00eatre pas naviguer dans votre console MDM, n\u2019a peut-\u00eatre pas acc\u00e8s \u00e0 votre inventaire de terminaux, et ne peut certainement pas pousser une configuration \u00e0 distance. R\u00e9sultat : des d\u00e9lais de r\u00e9solution plus longs, des escalades inutiles et des collaborateurs frustr\u00e9s. Voici ce que nous constatons dans la plupart des organisations :<\/p>\n<ul>\n<li>Des incidents mobiles g\u00e9r\u00e9s par des techniciens g\u00e9n\u00e9ralistes qui manquent d\u2019expertise sp\u00e9cifiques\u202f: iOS\/Android, UEM, commande, SAV<\/li>\n<li>Des d\u00e9lais de r\u00e9solution deux \u00e0 trois fois plus longs que pour les incidents bureautiques, en raison d\u2019escalades \u00e0 r\u00e9p\u00e9tition<\/li>\n<li>Un volume \u00e9lev\u00e9 de demandes courantes\u202f: configurations, r\u00e9initialisations, acc\u00e8s applications, \u2026 Ce qui consomme la bande passante de votre \u00e9quipe IT<\/li>\n<li>Souvent aucun lien entre le helpdesk et vos outils de gestion de flotte : les techniciens d\u00e9pannent sans contexte sur le terminal ni sur l\u2019utilisateur<\/li>\n<li>Des incidents r\u00e9currents qui ne sont jamais analys\u00e9s faute de donn\u00e9es structur\u00e9es pour en identifier les causes racines<\/li>\n<\/ul>\n<p>Vos utilisateurs mobiles ont besoin d\u2019un support adapt\u00e9 \u00e0 leur mode de travail\u202f: rapide, sp\u00e9cialis\u00e9 et connect\u00e9 aux outils qui g\u00e8rent leurs terminaux.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<div class=\"grve-empty-space grve-height-2x\"><\/div><h2 class=\"grve-element grve-title grve-align-inherit grve-h2 grve-custom-font-2\"><span><strong>Comment \u00e7a marche :<\/strong> un helpdesk mobilit\u00e9 sp\u00e9cialis\u00e9, enti\u00e8rement int\u00e9gr\u00e9 \u00e0 votre flotte<\/span><\/h2>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/6&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb2\/3&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Saaswedo op\u00e8re un helpdesk mobilit\u00e9 d\u00e9di\u00e9, compos\u00e9 d\u2019experts qui travaillent exclusivement sur les environnements mobiles d\u2019entreprise. Voici exactement ce qui se passe quand votre collaborateur nous contacte :<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/6&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row section_type=\u00a0\u00bbfullwidth\u00a0\u00bb padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb\u00a0\u00bb columns_gap=\u00a0\u00bb30&Prime; equal_column_height=\u00a0\u00bbequal\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb200&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776160461067\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>01<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Point de contact unique &amp; qualification des demandes<\/h3><p class=\"\">Chaque demande de support mobile, par t\u00e9l\u00e9phone, email ou portail, est suivie, qualifi\u00e9e et prioris\u00e9e par notre \u00e9quipe. Vos utilisateurs savent toujours exactement o\u00f9 s\u2019adresser, et aucune demande ne se perd dans une file d\u2019attente IT g\u00e9n\u00e9raliste.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb400&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776160491700\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>02<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">R\u00e9solution niveau 1 par des sp\u00e9cialistes mobiles<\/h3><p class=\"\">Configurations, r\u00e9initialisations, param\u00e9trage de profils email, probl\u00e8mes d\u2019acc\u00e8s aux applications et diagnostics courants sont trait\u00e9s imm\u00e9diatement par notre \u00e9quipe. Parce qu\u2019ils se sp\u00e9cialisent sur iOS, Android et sur votre plateforme MDM\/UEM sp\u00e9cifique, ils r\u00e9solvent la plupart des incidents d\u00e8s le premier appel pour que vos collaborateurs reprennent leur activit\u00e9 en quelques minutes, pas en quelques jours.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb600&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776160548911\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>03<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Intervention \u00e0 distance via la console UEM<\/h3><p class=\"\">Quand une correction n\u00e9cessite une action sur le terminal tel que pousser une application, modifier une configuration, d\u00e9clencher un effacement \u00e0 distance nos techniciens interviennent directement depuis votre console UEM. Votre \u00e9quipe IT interne n\u2019a pas \u00e0 \u00eatre impliqu\u00e9e pour les op\u00e9rations mobiles courantes.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb800&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776160478465\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>04<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Escalade &amp; traitement des incidents complexes<\/h3><p class=\"\">Pour les cas les plus avanc\u00e9s tel que des probl\u00e8mes c\u00f4t\u00e9 op\u00e9rateur, bugs d\u2019\u00e9diteur logiciel, probl\u00e8mes au niveau r\u00e9seau, ils sont analys\u00e9s par nos sp\u00e9cialistes de niveau 2, qui coordonnent directement avec les fournisseurs de service ou votre \u00e9quipe IT interne. Vous disposez d\u2019un point de responsabilit\u00e9 unique, m\u00eame pour les tickets les plus complexes.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb1000&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776160519428\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>05<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Suivi des tickets &amp; communication proactive<\/h3><p class=\"\">Tous les tickets sont suivis de bout en bout, avec des mises \u00e0 jour de statut proactives tout au long de la r\u00e9solution. Vos collaborateurs restent inform\u00e9s sans avoir \u00e0 relancer.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb1200&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a030px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776160531867\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>06<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Analyse des causes racines &amp; am\u00e9lioration continue<\/h3><p class=\"\">Nous analysons les donn\u00e9es de tickets pour identifier les sch\u00e9mas d\u2019incidents r\u00e9currents et les causes racines structurelles. Vous recevez des recommandations actionnables pour am\u00e9liorer vos politiques de mobilit\u00e9, r\u00e9duire le volume de tickets dans le temps et \u00e9viter que les m\u00eames probl\u00e8mes ne reviennent.<\/p><\/div><\/div>[\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb2x\u00a0\u00bb columns_gap=\u00a0\u00bb20&Prime;][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb][vc_row_inner][vc_column_inner]<div class=\"grve-element grve-title grve-align-inherit grve-h6 grve-custom-font-2\"><span>D\u00e9couvrez \u00e0 quelle vitesse vos incidents mobiles pourraient \u00eatre r\u00e9solus<\/span><\/div><div class=\"grve-element grve-align-inherit\"><a href=\"#contact-page\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-large\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>Demandez une \u00e9valuation gratuite<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div><div style=\"height: 15px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Nous analyserons votre volume de tickets actuel, vos d\u00e9lais de r\u00e9solution et vos sch\u00e9mas d\u2019escalade.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row section_type=\u00a0\u00bbcontainer-width\u00a0\u00bb padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb\u00a0\u00bb rc_heading_color=\u00a0\u00bbwhite\u00a0\u00bb rc_bg_type=\u00a0\u00bbimage\u00a0\u00bb rc_bg_image=\u00a0\u00bb695&Prime; rc_bg_image_type=\u00a0\u00bbfixed\u00a0\u00bb rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb columns_gap=\u00a0\u00bb30&Prime; rc_font_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb rc_bg_color=\u00a0\u00bb#1E73BE\u00a0\u00bb el_class=\u00a0\u00bbborder-radius-row\u00a0\u00bb][vc_column grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114575805\u00ab\u00a0}}\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span>Ce qui <strong>diff\u00e9rencie Saaswedo<\/strong><\/span><\/h2>[vc_row_inner][vc_column_inner width=\u00a0\u00bb1\/6&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb2\/3&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Nos \u00e9quipes d\u2019helpdesk mobilit\u00e9 ne sont pas une version r\u00e9duite de votre \u00e9quipe IT. Ils repr\u00e9sentent une expertise additionnelle.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/6&Prime;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114473485\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-mobile-screen grve-text-white\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h6\">Des techniciens exclusivement d\u00e9di\u00e9s au mobile<\/h3><p class=\"\">Notre \u00e9quipe support ne partage pas son temps entre postes de travail, serveurs et t\u00e9l\u00e9phones. Ses membres travaillent exclusivement sur les environnements mobiles d\u2019entreprise : iOS, Android, plateformes MDM\/UEM, configurations op\u00e9rateur et \u00e9cosyst\u00e8mes d\u2019applications mobiles. Cette sp\u00e9cialisation se traduit par un diagnostic plus rapide, moins d\u2019escalades et des taux de r\u00e9solution au premier appel plus \u00e9lev\u00e9s. C\u2019est la diff\u00e9rence entre quelqu\u2019un qui ma\u00eetrise le mobile et quelqu\u2019un qui g\u00e8re aussi le mobile.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114462918\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-users-gear grve-text-white\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h6\">Int\u00e9gration compl\u00e8te avec vos processus de gestion de flotte<\/h3><p class=\"\">Quand votre collaborateur appelle le helpdesk, notre \u00e9quipe dispose en temps r\u00e9el du terminal, de la ligne, de l\u2019abonnement, du statut d\u2019enrollment MDM et de l\u2019historique de provisioning r\u00e9cent dans mytem360. Ce contexte \u00e9limine les allers-retours qui ralentissent un support g\u00e9n\u00e9raliste. Le helpdesk n\u2019op\u00e8re pas en silo, il est connect\u00e9 au provisioning, \u00e0 l\u2019inventaire et \u00e0 la s\u00e9curit\u00e9 dans votre workflow sp\u00e9cifique.<\/p><\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime; grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1775114445777\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-headphones grve-text-white\"><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h6\">Am\u00e9lioration du service par la donn\u00e9e, pas seulement par la cl\u00f4ture des tickets<\/h3><p class=\"\">La plupart des \u00e9quipes helpdesks ferment des tickets. Saaswedo les analyse. Nous suivons les sch\u00e9mas r\u00e9currents, identifions les causes racines structurelles et formulons des recommandations qui r\u00e9duisent votre volume de tickets dans le temps. Vous n\u2019obtenez pas seulement un support plus rapide, vous obtenez une op\u00e9ration de support qui rend activement votre environnement mobile plus robuste.<\/p><\/div><\/div>[\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb2x\u00a0\u00bb columns_gap=\u00a0\u00bb20&Prime;][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-inherit grve-h2 grve-custom-font-2\"><span><strong>B\u00e9n\u00e9fices<\/strong> par d\u00e9partement<\/span><\/h2><div class=\"grve-empty-space grve-height-1x\"><\/div>[vc_tta_tabs alignment=\u00a0\u00bbcenter\u00a0\u00bb active_section=\u00a0\u00bb1&Prime; el_class=\u00a0\u00bbmodule-onglets-hori\u00a0\u00bb][vc_tta_section title=\u00a0\u00bbPour l&rsquo;IT\u00a0\u00bb tab_id=\u00a0\u00bb1775118068047-f7c29706-49a5&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>D\u00e9chargez votre helpdesk IT du volume d\u2019incidents mobiles, lib\u00e9rant votre \u00e9quipe pour des travaux \u00e0 plus forte valeur ajout\u00e9e<\/li>\n<li>Obtenez des donn\u00e9es structur\u00e9es sur les probl\u00e8mes mobiles r\u00e9currents pour am\u00e9liorer les politiques et r\u00e9duire les volumes de tickets futurs<\/li>\n<li>Gardez le support mobile connect\u00e9 \u00e0 la gestion de flotte, au provisioning et \u00e0 la s\u00e9curit\u00e9 dans une seule plateforme<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbPour la Finance\u00a0\u00bb tab_id=\u00a0\u00bb1775118068104-f6dfcfe3-295c\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>Optimisez les co\u00fbts de support gr\u00e2ce \u00e0 la sp\u00e9cialisation : une r\u00e9solution plus rapide signifie moins d\u2019escalades et moins de temps gaspill\u00e9<\/li>\n<li>Prot\u00e9gez la productivit\u00e9 de vos effectifs en r\u00e9duisant significativement les d\u00e9lais de r\u00e9solution des incidents mobiles<\/li>\n<li>Obtenez un reporting SLA clair et une visibilit\u00e9 sur le co\u00fbt par ticket pour piloter le budget support avec confiance<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbPour les utilisateurs\u00a0\u00bb tab_id=\u00a0\u00bb1775118143262-31817b47-e01b\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]<\/p>\n<ul>\n<li>Obtenez la r\u00e9solution de vos probl\u00e8mes mobiles d\u00e8s le premier appel, par des techniciens sp\u00e9cialis\u00e9s dans votre environnement exact qu\u2019ils ma\u00eetrisent<\/li>\n<li>Acc\u00e9dez \u00e0 un canal de support d\u00e9di\u00e9 et unique plut\u00f4t que de naviguer dans une file d\u2019attente IT g\u00e9n\u00e9raliste<\/li>\n<li>Restez inform\u00e9 gr\u00e2ce \u00e0 des mises \u00e0 jour de statut proactives sur chaque ticket ouvert sans avoir \u00e0 relancer<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb2x\u00a0\u00bb rc_heading_color=\u00a0\u00bbwhite\u00a0\u00bb rc_bg_type=\u00a0\u00bbimage\u00a0\u00bb rc_bg_image=\u00a0\u00bb1067&Prime; rc_bg_image_type=\u00a0\u00bbfixed\u00a0\u00bb rc_bg_image_size=\u00a0\u00bbresponsive\u00a0\u00bb rc_font_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb][vc_column]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span><strong>Questions<\/strong> fr\u00e9quentes<\/span><\/h2><div class=\"grve-empty-space grve-height-1x\"><\/div>[vc_tta_accordion][vc_tta_section title=\u00a0\u00bbQuelle est la diff\u00e9rence entre un helpdesk IT standard et un helpdesk mobile sp\u00e9cialis\u00e9 ?\u00a0\u00bb tab_id=\u00a0\u00bb1775120440736-41cb1807-f5641775145448240&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Un helpdesk IT standard g\u00e8re tout\u202f: postes de travail, imprimantes, VPN et terminaux mobiles avec des techniciens g\u00e9n\u00e9ralistes. Un helpdesk mobile sp\u00e9cialis\u00e9 est compos\u00e9 d\u2019experts qui travaillent exclusivement sur les environnements iOS, Android et MDM\/UEM. R\u00e9sultat : un diagnostic plus rapide, un taux de r\u00e9solution au premier appel plus \u00e9lev\u00e9 et moins d\u2019escalades inutiles.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbQuels types d\u2019incidents mobiles prenez-vous en charge ?\u00a0\u00bb tab_id=\u00a0\u00bb1775120440804-7a58883f-d6941775145448240&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Tout ce qui concerne les terminaux mobiles d\u2019entreprise : configuration email et applications, probl\u00e8mes VPN et de connectivit\u00e9, application des politiques MDM\/UEM, proc\u00e9dures de perte ou vol de terminal, probl\u00e8mes SIM et op\u00e9rateur, et dysfonctionnements de terminaux. Si cela concerne un smartphone, une tablette ou une ligne mobile de votre flotte, nous le prenons en charge.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment le helpdesk s\u2019int\u00e8gre-t-il \u00e0 notre gestion de flotte existante ?\u00a0\u00bb tab_id=\u00a0\u00bb1775120496388-d274f4f5-b8611775145448240&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Le helpdesk est enti\u00e8rement connect\u00e9 \u00e0 mytem360, ce qui signifie que nos techniciens voient votre inventaire de terminaux, les affectations utilisateurs, l\u2019historique de provisioning et le statut de s\u00e9curit\u00e9 en temps r\u00e9el. Quand un collaborateur appelle, nous disposons d\u00e9j\u00e0 de son contexte complet avant de commencer le diagnostic.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbPouvez-vous travailler avec notre plateforme MDM\/UEM existante ?\u00a0\u00bb tab_id=\u00a0\u00bb1775120508629-31225265-6e251775145448240&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Oui. Nos techniciens sont form\u00e9s sur toutes les plateformes MDM\/UEM majeures, dont Microsoft Intune, VMware Workspace ONE, Jamf et les autres. Nous op\u00e9rons dans votre environnement existant. L\u2019objectif est de compl\u00e9ter votre configuration, pas de la remplacer.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=\u00a0\u00bbComment mesurez-vous et reportez-vous la performance du helpdesk ?\u00a0\u00bb tab_id=\u00a0\u00bb1775120529798-9813a8d0-67811775145448240&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Nous suivons les SLA, les taux de r\u00e9solution au premier appel, les d\u00e9lais moyens de r\u00e9solution, les taux d\u2019escalade, les sch\u00e9mas d\u2019incidents r\u00e9currents et les scores de satisfaction utilisateurs. Vous recevez des tableaux de bord de reporting r\u00e9guliers et des revues p\u00e9riodiques avec des recommandations actionnables pour am\u00e9liorer votre environnement de mobilit\u00e9.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb3x\u00a0\u00bb rc_heading_color=\u00a0\u00bbblack\u00a0\u00bb rc_bg_type=\u00a0\u00bbgradient\u00a0\u00bb rc_bg_gradient_color_1=\u00a0\u00bb#EFF0F68A\u00a0\u00bb rc_bg_gradient_color_2=\u00a0\u00bb#EFF0F6&Prime; rc_bg_gradient_direction=\u00a0\u00bb135&Prime; rc_add_shadow=\u00a0\u00bbmedium-shadow\u00a0\u00bb el_class=\u00a0\u00bbborder-radius-row\u00a0\u00bb rc_font_color=\u00a0\u00bb#000000&Prime;][vc_column grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a05%\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a05%\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1778046155196\u00ab\u00a0}}\u00a0\u00bb]<h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span><strong>Cas<\/strong> client<\/span><\/h2><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div><h3 class=\"grve-element grve-title grve-align-inherit grve-h4 grve-custom-font-2\"><span>D\u00e9ploiement d\u2019un helpdesk mobilit\u00e9 haute performance pour un groupe industriel mondial<\/span><\/h3><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div>[vc_row_inner columns_gap=\u00a0\u00bb60&Prime;][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Ce leader mondial de l\u2019emballage durable avait besoin d\u2019un helpdesk mobilit\u00e9 rapide et scalable pour soutenir sa base d\u2019utilisateurs am\u00e9ricains en expansion et r\u00e9duire la complexit\u00e9 croissante de ses op\u00e9rations de support interne.<\/p>\n<ul>\n<li>Saaswedo a d\u00e9ploy\u00e9 un helpdesk mobilit\u00e9 d\u00e9di\u00e9 et une op\u00e9ration de service desk \u00e9troitement int\u00e9gr\u00e9s aux processus IT du client. Les r\u00e9sultats :<\/li>\n<li>100\u202f% des appels li\u00e9s \u00e0 la mobilit\u00e9 pris en charge par notre helpdesk, avec une moyenne d\u2019environ 100 appels par semaine<\/li>\n<li>D\u00e9lai moyen de d\u00e9croch\u00e9 de 9 secondes, pour un support utilisateurs imm\u00e9diat<\/li>\n<li>95\u202f% des demandes r\u00e9solues en moins de 11 minutes, pla\u00e7ant la performance du service parmi les meilleures de sa cat\u00e9gorie<\/li>\n<li>Syst\u00e8me de ticketing centralis\u00e9 g\u00e9rant les incidents, les commandes de terminaux et les mises \u00e0 jour utilisateurs aupr\u00e8s des fournisseurs<\/li>\n<\/ul>\n<p>Aujourd\u2019hui, le client b\u00e9n\u00e9ficie d\u2019un helpdesk mobilit\u00e9 hautement efficace et centr\u00e9 sur l\u2019utilisateur, qui am\u00e9liore la satisfaction des collaborateurs, rationalise les op\u00e9rations de support et permet aux \u00e9quipes internes de rester focalis\u00e9es sur les priorit\u00e9s m\u00e9tier essentielles.[\/vc_column_text]<div style=\"height: 14px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-align-inherit\"><a href=\"https:\/\/www.saaswedo.com\/fr\/reference-item\/experience-utilisateur\/\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-large\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>Voir le cas client complet \u2192<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div>[\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;]<div class=\"grve-element grve-image grve-align-center\">\r\n\t<div class=\"grve-image-item\">\r\n\t\t\r\n\r\n<div class=\"grve-image-wrapper grve-radius-5 grve-shadow-small grve-no-effect\">\r\n\t\t<div class=\"grve-thumbnail-wrapper\"  style=\"width: 560px;\"><div class=\"grve-thumbnail\"  style=\"padding-top: 133.393%;\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"747\" src=\"https:\/\/www.saaswedo.com\/wp-content\/uploads\/2024\/10\/pexels-kampus-7857523-560x747.jpg\" class=\"attachment-impeka-grve-small-rect-vertical size-impeka-grve-small-rect-vertical\" alt=\"Case study about Technology Expense Management client care\" data-column-space=\"auto\" data-lazyload=\"\" data-grve-filter=\"yes\" srcset=\"https:\/\/www.saaswedo.com\/wp-content\/uploads\/2024\/10\/pexels-kampus-7857523-560x747.jpg 560w, https:\/\/www.saaswedo.com\/wp-content\/uploads\/2024\/10\/pexels-kampus-7857523-840x1120.jpg 840w\" sizes=\"auto, (max-width: 560px) 100vw, 560px\" \/><\/div><\/div>\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n[\/vc_column_inner][\/vc_row_inner]<div class=\"grve-empty-space grve-height-2x\"><\/div><h2 class=\"grve-element grve-title grve-align-center grve-h2 grve-custom-font-2\"><span>Pour <strong>d\u00e9marrer<\/strong><\/span><\/h2><h3 class=\"grve-element grve-title grve-align-inherit grve-h4 grve-custom-font-2\"><span>Voici ce qui se passe lorsque vous nous contactez :<\/span><\/h3><div style=\"height: 14px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>01<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Un appel d\u00e9couverte de 30 minutes<\/h3><p class=\"\">Nous examinerons votre configuration de support mobile actuelle, comprendrons votre volume d\u2019incidents et vos points de douleur, et identifierons l\u00e0 o\u00f9 la r\u00e9solution se grippe.<\/p><\/div><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div><div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>02<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Une proposition de helpdesk sur mesure<\/h3><p class=\"\">Sur la base de notre \u00e9change, nous d\u00e9taillerons le p\u00e9rim\u00e8tre, les objectifs SLA, le plan d\u2019int\u00e9gration avec votre MDM\/UEM et la tarification adapt\u00e9s \u00e0 votre flotte et vos besoins de support.<\/p><\/div><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div><div class=\"grve-element grve-box-icon grve-small grve-top-icon grve-align-left\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon grve-text-primary-1\"><span>03<\/span><\/span><\/div><div class=\"grve-box-content\"><h3 class=\"grve-box-title grve-h5\">Nous d\u00e9ployons et op\u00e9rons votre helpdesk mobilit\u00e9<\/h3><p class=\"\">Une fois votre accord donn\u00e9, notre \u00e9quipe int\u00e8gre votre environnement, se connecte \u00e0 mytem360 et commence \u00e0 r\u00e9soudre les incidents mobiles de vos collaborateurs. Vous b\u00e9n\u00e9ficiez d\u2019une r\u00e9solution plus rapide d\u00e8s le premier jour et d\u2019un reporting structur\u00e9 d\u00e8s le premier mois.<\/p><\/div><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div><div class=\"grve-element grve-align-inherit\"><a href=\"#contact-page\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-large\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>Planifiez votre consultation gratuite de 30 minutes<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div>[vc_column_text css=\u00a0\u00bb\u00a0\u00bb]Sans engagement. Nous vous montrerons l\u00e0 o\u00f9 votre support mobile est insuffisant, et \u00e0 quelle vitesse nous pouvons combler ces lacunes.[\/vc_column_text][\/vc_column][\/vc_row][vc_section el_id=\u00a0\u00bbcontact-page\u00a0\u00bb]<div class=\"wpb-content-wrapper\"><p>[vc_row padding_top_multiplier=\u00a0\u00bb3x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb3x\u00a0\u00bb rc_bg_type=\u00a0\u00bbgradient\u00a0\u00bb rc_bg_gradient_color_1=\u00a0\u00bb#FFFFFF\u00a0\u00bb rc_bg_gradient_color_2=\u00a0\u00bb#F4F4F4&Prime; rc_bg_gradient_direction=\u00a0\u00bb180&Prime; columns_gap=\u00a0\u00bb30&Prime; section_id=\u00a0\u00bbcontact-page\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/2&Prime;]<h3 class=\"grve-element grve-title grve-align-inherit grve-subtitle-text\" style=\"margin-bottom: 10px;\"><span>Contactez-nous<\/span><\/h3><h3 class=\"grve-element grve-title grve-align-inherit grve-h3 grve-custom-font-2\"><span><strong>Demandez une rencontre<\/strong> avec nos experts<\/span><\/h3>[vc_column_text css=\u00a0\u00bb.vc_custom_1776261525277{margin-bottom: 30px !important;}\u00a0\u00bb]Que vous ayez besoin d&rsquo;un audit t\u00e9l\u00e9com, d&rsquo;une \u00e9valuation de votre flotte de mobilit\u00e9 ou d&rsquo;une feuille de route compl\u00e8te en mati\u00e8re de gouvernance, notre \u00e9quipe adaptera sa r\u00e9ponse \u00e0 votre contexte et \u00e0 vos d\u00e9fis sp\u00e9cifiques.[\/vc_column_text]<div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-regular fa-circle-check grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-body-text\">Un appel d\u00e9couverte de 30 minutes avec un expert du domaine<\/div><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-regular fa-circle-check grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-body-text\">Une \u00e9valuation pr\u00e9liminaire de votre potentiel d'optimisation<\/div><\/div><\/div><div style=\"height: 20px;\" class=\"grve-empty-space\"><\/div><div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-regular fa-circle-check grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-body-text\">Une proposition personnalis\u00e9e <\/div><\/div><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div>[vc_row_inner][vc_column_inner el_class=\u00a0\u00bbborder-radius-shadow\u00a0\u00bb grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1776261604659\u00ab\u00a0}}\u00a0\u00bb]<div class=\"grve-element grve-box-icon grve-extra-small grve-side-icon grve-align-left grve-vertical-align-middle grve-layout-1\"><a href=\"#\"><div class=\"grve-box-title-wrapper\"><div class=\"grve-wrapper-icon\" style=\"\"><span class=\"grve-box-icon fa fa-solid fa-download grve-text-primary-1\"><\/span><\/div><div class=\"grve-box-title grve-h6\">Pas pr\u00eat(e) pour une r\u00e9union ?<\/div><\/div><div class=\"grve-box-content\"><p class=\"\">T\u00e9l\u00e9chargez notre guide\u00a0: \u00ab\u00a05 leviers pour r\u00e9duire vos co\u00fbts de t\u00e9l\u00e9communications de 20\u00a0%\u00a0\u00bb<\/p><\/div><\/a><\/div><div class=\"grve-element grve-align-left\"><a href=\"#\" class=\"grve-btn-text grve-btn-line grve-line-left grve-text-primary-1 grve-text-hover-primary-1 grve-btn-medium\">\r\n\t\t<div class=\"grve-btn-inner\">\r\n\t\t<span>T\u00e9l\u00e9chargez le guide<\/span>\r\n\t\t\t<span class=\"grve-line grve-bg-primary-1\"><\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\u00a0\u00bb1\/2&Prime;]<div class=\"grve-element grve-title grve-align-inherit grve-h5\"><span>Faites-nous part de vos besoins<\/span><\/div><div class=\"grve-empty-space grve-height-1x\"><\/div><div class=\"grve-element grve-contact-form grve-form-btn-simple grve-form-btn-square grve-form-btn-bg-primary-1 grve-form-btn-bg-hover-black grve-form-btn-medium grve-form-input-border-type-solid grve-form-input-border-grey grve-form-input-text-black grve-form-input-placeholder-black grve-form-input-bg-light-grey\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6936-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"6936\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/8105#wpcf7-f6936-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6936\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6936-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"grve-form grve-fields-grey-bg grve-fields-round\">\n<div class=\"grve-fields-wrapper\">\n\n<div class=\"grve-one-half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Pr\u00e9nom *\" value=\"\" type=\"text\" name=\"your-firstname\" \/><\/span><\/div>\n<div class=\"grve-one-half grve-last-column\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nom *\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span><\/div>\n\n<div><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail *\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><\/div>\n\n<div class=\"grve-one-half\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Entreprise *\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span><\/div>\n<div class=\"grve-one-half grve-last-column\"><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" autocomplete=\"off\" aria-invalid=\"false\" placeholder=\"R\u00f4le\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span><\/div>\n\n<div><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Comment pouvons-nous vous aider ? *\" name=\"your-message\"><\/textarea><\/span><\/div>\n<div>Choix du destinataire : <span class=\"wpcf7-form-control-wrap\" data-name=\"destinataire\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"destinataire\"><option value=\"USA\">USA<\/option><option value=\"Europe\">Europe<\/option><\/select><\/span><\/div>\n<div><span id=\"wpcf7-6a158f3a33d65-wrapper\" class=\"wpcf7-form-control-wrap City-wrap\" style=\"display: block;\n\t\t    width: 0px;\n\t\t    height: 0px;\n\t\t    padding: 0px;\n\t\t    border: 1px solid transparent;\n\t\t    display: block;\n\t\t    overflow: hidden;\n\t\t    \"><input type=\"hidden\" name=\"City-random-hash\" value=\"49181222\"><label\n\t\t    for=\"wpcf7-6a158f3a33d65-field\"\n\t\t    class=\"hp-message\"\n        >Veuillez laisser ce champ vide.<\/label><input\n\t    id=\"wpcf7-6a158f3a33d65-field\"\n\t    \n\t    class=\"wpcf7-form-control wpcf7-text\"\n\t    type=\"text\"\n\t    name=\"zf9tyi9vh5p8\"\n\t    value=\"\"\n\t    size=\"40\"\n\t    autocomplete=\"new-password\"\n\t    tabindex=\"1000\"\n    \/><\/span><\/div>\n<div><input class=\"wpcf7-form-control wpcf7-submit has-spinner grve-fluid-button\" type=\"submit\" value=\"Envoyer votre message\" \/><\/div>\n<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>[\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row padding_top_multiplier=\u00a0\u00bb2x\u00a0\u00bb columns_gap=\u00a0\u00bbnone\u00a0\u00bb][vc_column text_align=\u00a0\u00bbcenter\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb][vc_column_text css=\u00a0\u00bb\u00a0\u00bb] Nous examinerons votre volume d\u2019incidents mobiles actuels et vous montrerons o\u00f9 la r\u00e9solution se grippe. 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width=\u00a0\u00bb1\/2&Prime;][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_column_text css=\u00a0\u00bb.vc_custom_1778659949968{margin-bottom: 20px !important;}\u00a0\u00bb el_class=\u00a0\u00bblist-perso\u00a0\u00bb]Pour une part croissante de votre effectif\u202f: commerciaux terrain, techniciens sur site, managers en d\u00e9placement, leur smartphone n\u2019est pas un outil secondaire. C\u2019est l\u2019outil principal. Une panne [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3203,"parent":7679,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-8105","page","type-page","status-publish","has-post-thumbnail","hentry","grve-entry-item"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MMS Helpdesk Mobilit\u00e9 - SAASWEDO - Sustainable Digital Workplace performance<\/title>\n<meta name=\"description\" content=\"Saaswedo op\u00e8re un helpdesk mobilit\u00e9 sp\u00e9cialis\u00e9 avec des techniciens experts iOS\/Android. 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