{"id":2346,"date":"2023-09-01T11:35:12","date_gmt":"2023-09-01T09:35:12","guid":{"rendered":"https:\/\/www.saaswedo.com\/?post_type=portfolio&p=2346"},"modified":"2024-03-06T10:33:30","modified_gmt":"2024-03-06T09:33:30","slug":"ventilation-analytique-de-factures-analyse-des-usages-tracage-des-appels","status":"publish","type":"portfolio","link":"https:\/\/www.saaswedo.com\/fr\/reference-item\/ventilation-analytique-de-factures-analyse-des-usages-tracage-des-appels\/","title":{"rendered":"Ventilation analytique de factures – Analyse des usages – Tra\u00e7age des appels"},"content":{"rendered":"

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\"\"<\/div><\/div>\t<\/div>\r\n\t<\/div>\r\n<\/div>\r\n[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row section_type=\u00a0\u00bbfullwidth\u00a0\u00bb padding_top_multiplier=\u00a0\u00bb3x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb4x\u00a0\u00bb rc_bg_type=\u00a0\u00bbgradient\u00a0\u00bb rc_bg_gradient_color_1=\u00a0\u00bb#f4f4f4″ rc_bg_gradient_color_2=\u00a0\u00bb#ffffff\u00a0\u00bb rc_bg_gradient_direction=\u00a0\u00bb180″ mobile_columns_vertical_gap=\u00a0\u00bbnone\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/4″ tablet_sm_width=\u00a0\u00bb1-6″ mobile_width=\u00a0\u00bbhide\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb3\/4″ content_width=\u00a0\u00bbcustom\u00a0\u00bb tablet_sm_width=\u00a0\u00bb5-6″ tablet_content_width=\u00a0\u00bb80″ tablet_sm_content_width=\u00a0\u00bb85″ mobile_content_width=\u00a0\u00bb80″ tablet_sm_horizontal_content_position=\u00a0\u00bbleft\u00a0\u00bb mobile_horizontal_content_position=\u00a0\u00bbcenter\u00a0\u00bb custom_content_width=\u00a0\u00bb970″]

Le\u00a0Minist\u00e8re de l\u2019Int\u00e9rieur<\/strong>\u00a0est le minist\u00e8re du gouvernement charg\u00e9 de la s\u00e9curit\u00e9 int\u00e9rieure, de l\u2019administration du territoire et des libert\u00e9s publiques.\u00a0<\/strong><\/span><\/h2>[vc_column_text animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb200″ el_class=\u00a0\u00bblist-perso\u00a0\u00bb]Ce minist\u00e8re compte plus de 250 000 agents et regroupe les services suivants :<\/strong><\/p>\n
    \n
  • \n
      \n
    • Secr\u00e9tariat g\u00e9n\u00e9ral du minist\u00e8re<\/li>\n
    • Direction g\u00e9n\u00e9rale des Collectivit\u00e9s locales (DGCL)<\/li>\n
    • Direction g\u00e9n\u00e9rale de la Police nationale (DGPN)<\/li>\n
    • Direction g\u00e9n\u00e9rale de la S\u00e9curit\u00e9 int\u00e9rieure (DGSI)<\/li>\n
    • Direction g\u00e9n\u00e9rale de la Gendarmerie nationale (DGGN)<\/li>\n
    • Direction g\u00e9n\u00e9rale des \u00c9trangers en France (DGEF)<\/li>\n
    • Direction g\u00e9n\u00e9rale de la S\u00e9curit\u00e9 civile et de la Gestion des crises (DGSCGC)<\/li>\n
    • Direction g\u00e9n\u00e9rale des Outre-mer<\/li>\n
    • D\u00e9l\u00e9gation \u00e0 la s\u00e9curit\u00e9 routi\u00e8re<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      [\/vc_column_text]

      <\/div>[vc_row_inner tablet_sm_columns_vertical_gap=\u00a0\u00bb60″ rc_margin_bottom=\u00a0\u00bb40px\u00a0\u00bb][vc_column_inner width=\u00a0\u00bb1\/3″ animation=\u00a0\u00bbfade-in-up\u00a0\u00bb tablet_sm_width=\u00a0\u00bb1″ grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1668422054969\u00ab\u00a0}}\u00a0\u00bb]
      <\/span><\/div>
      P\u00c9RIM\u00c8TRE<\/div><\/div><\/div>[vc_column_text animation_delay=\u00a0\u00bb200″ el_class=\u00a0\u00bblist-perso\u00a0\u00bb]Plus de 2 500 PBX et sites en France pour plus de 180 000 postes fixes.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb2\/3″ animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb200″ tablet_sm_width=\u00a0\u00bb1″ grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1668422079654\u00ab\u00a0}}\u00a0\u00bb]
      <\/span><\/div>
      BESOINS CLIENT<\/div><\/div><\/div>[vc_column_text animation_delay=\u00a0\u00bb300″ el_class=\u00a0\u00bblist-perso\u00a0\u00bb]<\/p>\n
        \n
      • Ventiler les d\u00e9penses de t\u00e9l\u00e9phonie fixe entre les diff\u00e9rents services des sites mutualis\u00e9s.<\/li>\n
      • Contr\u00f4ler les factures des op\u00e9rateurs de t\u00e9l\u00e9phonie fixe.<\/li>\n
      • Tracer l\u2019ensemble des appels entrants et sortants.<\/li>\n
      • Analyser la qualit\u00e9 d\u2019accueil t\u00e9l\u00e9phonique au sein des pr\u00e9fectures.<\/li>\n<\/ul>\n

        [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner tablet_sm_columns_vertical_gap=\u00a0\u00bb60″][vc_column_inner rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbfade-in-up\u00a0\u00bb grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a020px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1668423847513\u00ab\u00a0}}\u00a0\u00bb el_wrapper_class=\u00a0\u00bbborder-radius\u00a0\u00bb]

        <\/span><\/div>
        SOLUTION MISE EN PLACE<\/div><\/div><\/div>[vc_column_text animation_delay=\u00a0\u00bb200″ el_class=\u00a0\u00bblist-perso\u00a0\u00bb]AUDITELcom, plateforme cloud de TEM. La solution est h\u00e9berg\u00e9e sur un cloud priv\u00e9 et s\u00e9curis\u00e9.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]
        <\/div>[vc_row_inner][vc_column_inner rc_heading_color=\u00a0\u00bbwhite\u00a0\u00bb rc_bg_type=\u00a0\u00bbimage\u00a0\u00bb rc_bg_image=\u00a0\u00bb225″ rc_bg_color_overlay=\u00a0\u00bbgradient\u00a0\u00bb rc_bg_gradient_overlay_custom_1=\u00a0\u00bbrgba(34,42,98,0.95)\u00a0\u00bb rc_bg_gradient_overlay_custom_2=\u00a0\u00bbrgba(0,160,224,0.01)\u00a0\u00bb rc_bg_gradient_overlay_direction=\u00a0\u00bb45″ rc_add_shadow=\u00a0\u00bbsmall-shadow\u00a0\u00bb animation=\u00a0\u00bbclipping\u00a0\u00bb clipping_animation=\u00a0\u00bbclipping-left\u00a0\u00bb grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0padding-top\u00ab\u00a0:\u00ab\u00a040px\u00ab\u00a0,\u00ab\u00a0padding-right\u00ab\u00a0:\u00ab\u00a040px\u00ab\u00a0,\u00ab\u00a0padding-bottom\u00ab\u00a0:\u00ab\u00a040px\u00ab\u00a0,\u00ab\u00a0padding-left\u00ab\u00a0:\u00ab\u00a040px\u00ab\u00a0,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1668423713134\u00ab\u00a0}}\u00a0\u00bb rc_font_color=\u00a0\u00bb#ffffff\u00a0\u00bb el_wrapper_class=\u00a0\u00bbborder-radius\u00a0\u00bb rc_bg_color=\u00a0\u00bb#00a0e0″]
        <\/span><\/div>
        B\u00c9N\u00c9FICE CLIENT<\/div><\/div><\/div>[vc_column_text animation_delay=\u00a0\u00bb200″]<\/p>\n
          \n
        • Disposer d\u2019un outil <\/strong>centralis\u00e9 <\/strong>pour le contr\u00f4le des d\u00e9penses et des usages de t\u00e9l\u00e9phonie fixe<\/strong><\/li>\n
        • Simplifier le contr\u00f4le des factures de t\u00e9l\u00e9phonie fixe<\/strong><\/li>\n
        • Tracer l\u2019ensemble des appels pour pouvoir v\u00e9rifier les postes sollicit\u00e9s<\/strong><\/li>\n
        • Am\u00e9liorer la qualit\u00e9 de l\u2019accueil t\u00e9l\u00e9phonique<\/strong><\/li>\n<\/ul>\n

          [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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Analyse des usages - Tra\u00e7age des appels - SAASWEDO - Sustainable Digital Workplace performance<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.saaswedo.com\/fr\/reference-item\/ventilation-analytique-de-factures-analyse-des-usages-tracage-des-appels\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ventilation analytique de factures - Analyse des usages - Tra\u00e7age des appels - SAASWEDO - Sustainable Digital Workplace performance\" \/>\n<meta property=\"og:description\" content=\"[vc_row section_type=\u00a0\u00bbfullwidth\u00a0\u00bb padding_top_multiplier=\u00a0\u00bb\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb\u00a0\u00bb rc_bg_type=\u00a0\u00bbcolor\u00a0\u00bb separator_top=\u00a0\u00bbline-separator\u00a0\u00bb separator_top_size=\u00a0\u00bb50%\u00a0\u00bb separator_bottom_size=\u00a0\u00bb50%\u00a0\u00bb separator_bottom_color=\u00a0\u00bb\u00a0\u00bb rc_bg_color=\u00a0\u00bb#f4f4f4″][vc_column width=\u00a0\u00bb1\/4″ tablet_sm_width=\u00a0\u00bb1-6″ mobile_width=\u00a0\u00bbhide\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb3\/4″ tablet_sm_width=\u00a0\u00bb5-6″][vc_row_inner rc_margin_bottom=\u00a0\u00bb0″][vc_column_inner grve_css=\u00a0\u00bb{\u00ab\u00a0desktop\u00ab\u00a0:{\u00ab\u00a0margin-top\u00ab\u00a0:\u00ab\u00a0-60px\u00ab\u00a0,\u00ab\u00a0margin-left\u00ab\u00a0:\u00ab\u00a060px\u00ab\u00a0,\u00ab\u00a0z-index\u00ab\u00a0:9,\u00ab\u00a0class\u00ab\u00a0:\u00ab\u00a0grve-wpb-1677089231286\u00ab\u00a0}}\u00a0\u00bb][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row section_type=\u00a0\u00bbfullwidth\u00a0\u00bb padding_top_multiplier=\u00a0\u00bb3x\u00a0\u00bb padding_bottom_multiplier=\u00a0\u00bb4x\u00a0\u00bb rc_bg_type=\u00a0\u00bbgradient\u00a0\u00bb rc_bg_gradient_color_1=\u00a0\u00bb#f4f4f4″ rc_bg_gradient_color_2=\u00a0\u00bb#ffffff\u00a0\u00bb rc_bg_gradient_direction=\u00a0\u00bb180″ mobile_columns_vertical_gap=\u00a0\u00bbnone\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/4″ tablet_sm_width=\u00a0\u00bb1-6″ mobile_width=\u00a0\u00bbhide\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb3\/4″ content_width=\u00a0\u00bbcustom\u00a0\u00bb tablet_sm_width=\u00a0\u00bb5-6″ tablet_content_width=\u00a0\u00bb80″ tablet_sm_content_width=\u00a0\u00bb85″ mobile_content_width=\u00a0\u00bb80″ tablet_sm_horizontal_content_position=\u00a0\u00bbleft\u00a0\u00bb mobile_horizontal_content_position=\u00a0\u00bbcenter\u00a0\u00bb custom_content_width=\u00a0\u00bb970″][vc_column_text animation=\u00a0\u00bbfade-in-up\u00a0\u00bb animation_delay=\u00a0\u00bb200″ el_class=\u00a0\u00bblist-perso\u00a0\u00bb]Ce minist\u00e8re compte plus de 250 000 agents et regroupe les services suivants : Secr\u00e9tariat g\u00e9n\u00e9ral […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.saaswedo.com\/fr\/reference-item\/ventilation-analytique-de-factures-analyse-des-usages-tracage-des-appels\/\" \/>\n<meta property=\"og:site_name\" content=\"SAASWEDO - 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