When Mobility Becomes a Headache for IT Teams
Digital transformation and the widespread adoption of professional mobile devices have placed mobility at the heart of IT strategies. But this apparent agility hides a growing management burden. For IT managers and teams, handling fleets of several hundred —or even thousands— of devices is a constant operational challenge. Line management, maintenance, customer service, security, and device renewals: all are time-consuming tasks that absorb resources without generating direct value.
Constant Pressure on IT Teams
Each staff movement, whether it involves onboarding, offboarding or a change in position, triggers a series of actions. These include assigning or retrieving devices, reconfiguring settings, securing access, and updating inventories. The wide range of device models, the growing number of suppliers, and the increase in incidents such as loss, theft or damage all contribute to a significantly heavier workload.
The device lifecycle, from the initial order to final recycling, is rarely standardized. It requires valuable internal resources and limits the IT department’s ability to focus on more strategic priorities.
Toward a Professional Management of the Mobile Device Lifecycle
There are several ways to improve operational performance. These include:
- Standardizing procedures such as onboarding, offboarding and device renewal
- Automating low-value tasks like placing orders, assigning devices and sending alerts
- Providing dedicated support for employees
- Centralizing data within a unified platform
- Tracking costs and compliance using clear indicators
However, implementing these best practices requires strong expertise, suitable tools and a solid organizational structure, which can be difficult to maintain internally.
Our approach: personalization and standardization
With more than one million devices managed worldwide, Saaswedo offers a proven mobile asset management outsourcing solution. Its model combines industrial capabilities such as logistics, automation and large-scale management with the ability to adapt to each client’s specific needs, including internal processes, industry constraints, existing tools and specialized equipment.
The service covers the entire device lifecycle:
- Inventory
- Ordering
- Preparation
- Delivery
- Support
- Retrieval
- Recycling
All of this is managed through a single platform, with customizable KPIs and responsive assistance.
Refocusing IT on Its Core Priorities
Outsourcing mobile asset management allows IT departments to regain control without added pressure. It frees up time for higher-value projects, strengthens usage security, and ensures better service quality for end users.
Contact our team to assess your IT organization’s maturity and identify opportunities to optimize your mobile asset.