Customer cases

Mobile & Network Order Management

Ensure cost control for a fleet of nearly 8,000 mobile lines and 3,500 data links distributed among several operators and for more than 3,000 sites.

Automatic integration of customer repositories

Automatic integration of customer repositories with the provision of a management interface for orders and the generation of ERP outputs for accounting dematerialization.

Mapping & Streamlining

Reduce costs and simplify the environment while moving from local management to centralized and managed services.

Multi-operator expenditure management

Mapping, analyzing and managing multi-operator telecom expenses for the whole of a territorial cooperation grouping, for fixed and mobile telephony.

Centralization of telecom policy

Management and control of telecom assets and costs.

Industrial management solution

Implementation of an industrial billing data management solution, allowing each client to benefit from a detailed KPI portal and very complete and adaptable reports.

Rebilling

Provision of a multi-vendor CDR collection platform. For more than 3,000 terminals hosted in Brussels and Geneva.

Outsourcing of key actions for the implementation of the new mobile telephony offer

Managing procurement, platform configuration, and logistics to ensure a more efficient implementation, enabling our client to optimize their time and resources.

Mobile telephony optimization

To effectively manage their mobile fleet of 38,000 lines, we have established a dedicated team that handles all requests, from orders to operators, to financial optimization.

Centralization and optimization of mobile telephony management

Managing a telecom fleet consisting of 1800 lines and their equipment, with the implementation of a dedicated in-house resource and a backup. Deploying the mytem360 solution, a billing dashboard, and a fleet management module to simplify the management of the group's lines and devices.

Improving and simplifying mobile asset management

We implemented a single point of contact to facilitate interactions between the managers and operators. Additionally, we deployed the mytem360 ordering module to optimize mobile telephony management.

Outsourcing mobile inventory management

Managing a mobile telephony fleet of 5000 lines and equipment, with the objectives of cost optimization, entity-based billing, and reducing the number of stakeholders through our single point of contact. We have also introduced an all-inclusive mobile leasing contract to simplify management.

Utility Expense Optimization & Strategic Energy Auditing​

​Tailoring a meticulous utility bill audit and energy cost management strategy for a substantial financial services conglomerate operating extensively in Michigan and Ohio.

Precision in Telecom Auditing & Optimized Vendor Management​

Navigating through a complex telecom environment, CBI elucidates and revolutionizes telecom expense management for a global automotive manufacturer, mitigating fiscal intricacies and enabling considerable savings.

Optimizing Mobile & Network Expenditure: ​Strategic Order Management Solutions​

Streamlined expense management and robust inventory tracking for over 90 million customers, with operations spanning over 60 countries, utilizing the mytem360 solution.

Revamping WAN Infrastructure & Achieving Remarkable Savings

​Through meticulous RFP management and strategic network solutions, CBI facilitated a comprehensive overhaul of Nationwide Hardware Company’s Wide Area Network (WAN), navigating the complexities of vendor management and technological upgrades, ultimately delivering enhanced operational efficiency and yielding over 71% in annual savings.

Case Study for TEM & Mobility Management​

To help our client get their telecom and mobility services under control, we made sure they could track their telecom spend, catch billing errors, and allocate costs to the right departments. Plus, we handled everything from getting new phones and tablets to troubleshooting issues and setting up devices, while also helping them recycle old equipment. With our platform and 24/7 support, our client saw big savings and smoother operations all around.

The Client Care Experience

Solving Mobility Fulfillment, Helpdesk and recycling of mobility devices permanently

Implementation of Data and Voice upgrades and order management

Business Technology needs evolve; and requires efficient and effective knowledge and experience of Telecommunications management of all Voice & Data services. Engaging a Telecommunications consulting firm to handle vendor orders will significantly enhance operational efficiency, reduce costs, and ensure optimal service delivery.

Device Depot Services Optimize Mobile Device Expenses While Increasing Security

Providing a streamlined Device Depot and Recycling strategy using automation for a client with over 40,000 mobile devices