Professional services

Our Professional Services ensure the maintenance in operational condition (MCO) of our platforms. They allow you to free yourself from routine operating tasks. You concentrate on your core business. We ensure that your systems are running smoothly.

OUR OFFER

For the platforms and tools that we edit, we accompany you in their exploitation. For this, we are able to offer you service packs to relieve you of the monitoring and control of our applications.

CUSTOMER BENEFITS
  • Focus on your core business to maximize the benefits of your services
  • Guarantee an optimal use of our platforms
  • No need to update inventory
  • Be supported by specialists
  • Have clean data over time

Each month, you have access to the following services:

  • A proactive service to verify the completeness of the data to be integrated
  • Verification of the correct analytical breakdown of costs
  • Controlling the automatic distribution of reports
  • Access management
  • Assistance in the creation of import matrices
  • Maintenance of workflow settings
  • Updating of catalogs

Each quarter, a document will provide you with the following information:

  • The availability rate and the number of connections to the platform
  • The number of lines managed in the tool
  • The evolution of expenses
  • The lines without consumption

Need information?

OUR TEAMS ARE AT YOUR DISPOSAL TO ANSWER YOUR QUESTIONS