Industrializing IT equipment ordering and deployment processes

Deployment of 6,700 IT devices across 2,500 sites in 4 months for an innovative European food-service player, with full asset lifecycle management

CLIENT CONTEXT

Clone (formerly Not So Dark), an innovative player in the food-service sector, entrusted us with the management of its multi-site IT deployment. The company operates an innovative business model with a presence in 4 European countries (France, Belgium, Luxembourg, and Spain), covering 2,500 sites with a team of 201 to 500 staff. Saaswedo has supported Clone’s IT Procurement department since 2023 in the industrialization of its IT equipment ordering and deployment processes.

OBJECTIVES

  • Deploy 6,700 IT devices across 2,500 sites in just 4 months
  • Identify the right suppliers at the best cost through expert negotiation
  • Manage heterogeneous operations: site openings and closures, device replacements, asset upgrades
  • Guarantee full traceability and fast execution on every operation
  • Secure the mobile fleet through UEM/MDM management tools tailored to specific needs
  • Industrialize the full lifecycle: ordering, deployment, maintenance, recycling
  • Refocus internal teams on their core business

METHODOLOGY — BUILD

The build phase was structured around three pillars to meet the tight 4-month deadline. First, framework workshops with precise definition of Clone’s needs, a state-of-the-art review of multi-site IT deployment, and detailed specification of ordering and management processes. Then, solution deployment started with the integration of a POC (Proof of Concept), followed by tool setup, client and project-team training, master image acceptance testing, and spare-stock management. Finally, the definition of roles through a full RACI with strong involvement of internal teams and suppliers.

METHODOLOGY — RUN

The run phase orchestrates a recurring five-step operational cycle: order processing and supplier negotiation, asset and stock management on a daily basis, equipment preparation and deployment for each European site, after-sales service and device replacements, then regular governance committees with Clone teams for strategic steering and operational adjustments aligned with the evolution of the multi-country asset base.

OUR PROCESS

Our process orchestrates a complete eight-step interconnected cycle to manage the full IT equipment lifecycle. It starts with supplier negotiation, followed by purchasing, device configuration, then MDM enrollment for security. Next comes day-to-day management of the asset base, real-time inventory tracking, and finally recycling or repair at end of life. This virtuous cycle ensures an industrialized and sustainable management of IT equipment, perfectly suited to a fast-growing multi-site business model.

CUSTOMER BENEFITS

Clone benefits from a significant time saving for its internal teams, now refocused on their core business: developing the company’s innovative business model. The IT asset base is fully controlled and centralized, with smooth after-sales service and device replacement management across the European perimeter. The user experience is improved through fast deployment, ready-to-use equipment, and preconfigured applications upon delivery on site. Finally, the security of devices and data is guaranteed thanks to a UEM solution tailored to the client’s specific needs and organizational model.

KEY RESULTS

Since 2023, the Saaswedo team has supported Clone in its IT industrialization: 6,700 devices deployed across 2,500 sites in 4 months, in 4 European countries (France, Belgium, Luxembourg, Spain). Beyond the initial deployment, Saaswedo now operates the complete lifecycle of IT equipment: negotiation, purchasing, configuration, MDM enrollment, daily management, inventory, and recycling. This engagement demonstrates Saaswedo’s ability to support fast-growing companies in structuring and industrializing their Digital Workplace, combining fast execution, multi-country expertise, and sustainable IT asset management.

TO GET STARTED

Discover how to industrialize the deployment and management of your IT equipment with Saaswedo. Optimize your Digital Workplace through our turnkey solutions covering supplier negotiation, multi-site deployment, UEM/MDM management, and sustainable recycling, particularly suited to fast-growing enterprises.
Contact our experts today to explore industrialization opportunities for your business, or dive deeper into the benefits experienced by our clients through our IT equipment management solutions.

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