An audit approach to analyze your Digital Workplace’s performance
The Digital Workplace : Challenges and risks
The use of the Digital Workplace is becoming increasingly widespread within companies, particularly in the wake of the health crisis, when telecommuting began to spread widely among employees. Its popularity is due to the flexibility it brings, enabling employees to work ATAWAD (Anytime, Anywhere, Anyday).
However, the digital work environment presents many challenges, such as the growth in mobility, usage and virtualization. Employees routinely use a multitude of endpoints (smartphones, PCs, tablets) as well as diverse collaboration and analysis tools.
The changes that the digital workplace has brought to the daily lives of employees entail a number of risks, such as financial slippage, loss of control over the IT inventory and its uses, and inflation of the digital carbon footprint.
The repercussions of underestimating its risks
If companies underestimate the aforementioned hazards, they could face a multitude of barriers concerning the Digital Workplace, such as:
- Lack of visibility on a multitude of suppliers
- Lack of usage indicators
- Lack of cross-functional coordination (business, purchasing, HR, IT)
- Lack of resources
- Lack of expertise
- End-user dissatisfaction
- Lack of correlation between purchasing policy and operations
Digital Workplace audit procedure
The Digital Workplace audit is carried out in the form of a DiagFlash , an approach that examines the company’s data and quickly identify areas for improvement in financial, operational and environmental terms.
The audit begins with a scoping phase, during which we validate the scope of the analysis and the objectives to be achieved. We also gather technical, financial and organizational information from the customer. A multi-disciplinary team of experts then analyzes this technical data in detail, identifying and presenting the various areas of optimization that can be achieved in the short and medium term.
Once the audit has been completed, CIOs must monitor the implementation of its recommendations and manage the actions required to resolve the improvements identified.
Why entrust this mission to Digital Workplace experts?
Due to the diversity of the scope covered by audits, companies often turn to specialized service providers to analyze a specific dimension of their operations. For example, companies looking to optimize their spending will source a telecom audit provided by FinOps experts, those aiming to assess their security systems will contact a provider specializing in endpoint security, and beyond.
However, these providers will only be able to deliver audits in their areas of expertise, and companies wanting a multi-disciplinary analysis would have to contact various contractors, which would become costly and time-consuming.
This is where Digital Workplace experts come in. These are service providers capable of conducting audits on all three dimensions of the digital workplace, enabling companies to save on analysis-related expenses. Outsourcing the audit of the entire Digital Workplace also saves time when negotiating the contract. Finally, service providers can adjust the frequency and scope of audits as the company’s Digital Workplace evolves.
Saaswedo is positioned as much as an expert in the Digital Workplace, and in collaboration with our partners Lucernys and EPSA Transfo & Digital, we offer audit services covering all perimeters related to the digital work environment and IT systems, tailored to your company’s needs.
Companies can turn to a Digital Workplace expert to conduct a performance audit, in order to reduce risks associated with a virtual work environment.
Benefits
Budget strategy to pay for future technology upgrades
Cost optimization (internal and external)
Detection of billing and taxation errors
Up-to-date asset inventory
Recommendations for service optimization
Roadmap for phasing out obsolete technologies.
Improved process for employee arrival and departure
Improved user satisfaction
Improved equipment lifecycle process
Optimization of equipment energy performance
Implementation of reconditioning and recovery strategies
Centralized management of mobile devices provides complete inventory visibility, facilitating the elimination of obsolete equipment and optimizing energy consumption.